‘U.S.A Networks’ Archive

Mobile Device Unlock App (Android) - Troubleshooting

Device Unlock is an Android app that allows you to request and apply a mobile device unlock directly from the device. This allows you to automatically apply Mobile Device Unlock to the device without using a manual code. When your phone is locked with “Mobile Device Unlock” it’s totally useless to order an unlock code.

Only supported devices (see below) may download the app or have it pre-installed. Supported devices may download the app from: Google Play.

Supported Models from T-Mobile USA Supported Models from MetroPCS USA
  • Alcatel OneTouch Evolve (OT-5024N),
  • Alcatel OneTouch Fierce 4 (OT-5056N),
  • Alcatel OneTouch Fierce XL (OT-5054W),
  • Alcatel OneTouch POP Astro (OT-5042T),
  • Coolpad Catalyst (3622A),
  • Coolpad Defiant,
  • Coolpad Rogue (3320A),
  • HTC 10,
  • HTC One M9,
  • HTC Desire 530,
  • HTC Desire 626s,
  • HTC U11 life,
  • Kyocera Hydro LIFE (C6530),
  • Kyocera Hydro Wave (C6740),
  • Kyocera DuraForce PRO,
  • Kyocera DuraForce XD (E6790),
  • LG Aristo (M210),
  • LG Aristo 2 Plus (X212TAL),
  • LG G Stylo (H631),
  • LG G4 (H811),
  • LG G5 (H830),
  • LG G6 (H872),
  • LG G7 ThinQ (LMG710TM),
  • LG K7 (K330),
  • LG K10 (K428SG),
  • LG K20 Plus (TP260),
  • LG K30 (X410TK),
  • LG Leon LTE (H345),
  • LG Q7+ (Q610TA),
  • LG Stylo 2 Plus (K550),
  • LG Stylo 3 PLUS (TP450),
  • LG Stylo 4 (Q710TS),
  • LG V10 (H901),
  • LG V20 (H918),
  • LG V30 (H932),
  • LG V30+ (H932U),
  • LG V40 ThinQ (V405TAB),
  • Motorola moto e4,
  • Motorola moto e5 Play (XT1921-3),
  • Motorola moto e5 Plus,
  • Motorola Moto Z Force,
  • Samsung Galaxy Avant (SM-G386T),
  • Samsung Galaxy J3 Prime (SM-J327T),
  • Samsung Galaxy J3 Star (SM-J337T),
  • Samsung Galaxy J7 (SM-J700T),
  • Samsung Galaxy J7 Prime (SM-J727T),
  • Samsung Galaxy J7 Star (SM-J737T),
  • Samsung Galaxy On5 (SM-G550T),
  • Samsung Galaxy S6 (SM-G920T),
  • Samsung Galaxy S6 Edge (SM-G925T),
  • Samsung Galaxy S6 Edge+ (SM-G928T),
  • Samsung Galaxy S7 (SM-G930T),
  • Samsung Galaxy S7 Edge (SM-G935T),
  • Samsung Galaxy S8 (SM-G950T),
  • Samsung Galaxy S8+ (SM-G955T),
  • Samsung Galaxy S8 Active (SM-G892U),
  • Samsung Galaxy S9 (SM-G960U),
  • Samsung Galaxy S9 Plus (SM-G965U),
  • Samsung Galaxy S10+ (SM-G975U),
  • Samsung Galaxy Note 5 (SM-N920T),
  • Samsung Galaxy Note 7 (SM-N930T),
  • Samsung Galaxy Note 8 (SM-N950T),
  • Samsung Galaxy Note 9 (SM-N960U),
  • Samsung Galaxy Grand Prime (SM-G530T),
  • Samsung Galaxy Core Prime (SM-G360T),
  • Sony Xperia Z3 (D6616),
  • T-Mobile REVVL,
  • T-Mobile REVVL Plus,
  • ZTE Avid Plus (Z828),
  • ZTE Avid Trio (Z833),
  • ZTE Obsidian (Z820),
  • ZTE Zinger (Z667T),
  • ZTE Zmax Pro (Z981).
  • Alcatel 1X Evolve,
  • Alcatel 7,
  • Alcatel A30 Fierce (OT-5049Z),
  • Alcatel One TouchFierce XL (OT-5054N),
  • Alcatel One TouchFierce 4 (OT-5056N),
  • Alcatel TRU (OT-5065N),
  • Coolpad Catalyst (3622A),
  • Coolpad Defiant (3632A),
  • Coolpad Legacy (CP3705A),
  • HTC Desire 530,
  • HTC Desire 626s,
  • Kyocera Hydro ELITE (C6740 & C6740N),
  • LG Aristo (MS210),
  • LG Aristo 2 (LMX210MA),
  • LG Aristo 3 (LMX220MA),
  • LG Aristo 3+ (LMX220MB),
  • LG Leon 4G LTE (MS345),
  • LG G Stylo (MS631),
  • LG K7 (MS330),
  • LG K10 (MS428),
  • LG K20 Plus (MP260),
  • LG K30 (LMX410MK),
  • LG K40 (LMX420MM),
  • LG Q7 Plus, Q7+ (Q610MA),
  • LG Stylo 2 Plus (MS550),
  • LG Stylo 3 PLUS (MP450),
  • LG Stylo 4 (Q710MS),
  • LG Stylo 5,
  • Motorola moto e4,
  • Motorola moto e5 Play (XT1921-3),
  • Motorola moto e5 Plus,
  • Motorola moto G7 Play,
  • Motorola moto G7 Power,
  • Samsung Galaxy A6 (SM-A600T1),
  • Samsung Galaxy A10e (SM-A102U),
  • Samsung Galaxy A20 (SM-A205U),
  • Samsung Galaxy J2 (SM-J260T1),
  • Samsung Galaxy J3 Prime (SM-J327T1),
  • Samsung Galaxy J7 (SM-J700T1),
  • Samsung Galaxy J7 Prime (SM-J727T1),
  • Samsung Galaxy J7 Star ( SM-J737T1),
  • Samsung Galaxy On5 (SM-G550T1),
  • Samsung Galaxy S7 (SM-G930T1),
  • Samsung Galaxy S8 (SM-G950T1),
  • Samsung Galaxy S8+ (SM-G955T1),
  • Samsung Galaxy S9 (SM-G960U),
  • Samsung Galaxy Core Prime (SM-G360T1),
  • Samsung Galaxy Grand Prime (SM-G530T1),
  • ZTE Avid 4 (Z855),
  • ZTE Avid Plus (Z828),
  • ZTE Avid Trio (Z833),
  • ZTE Blade Z Max (Z982),
  • ZTE Obsidian (Z820),
  • ZTE Zmax Pro (Z981).

It’s very important to order the unlock service of your Cell Phone using the correct service.

Mobile Device Unlock App for T-Mobile Mobile Device Unlock App for MetroPCS

How to apply a “Mobile Device Unlock”

  1. From that Application list, tap Device Unlock.
  2. Tap Continue.
  3. Choose the desired device unlock type: Permanent Unlock
  4. If successful, restart the device to apply the settings.

Note: If you do not restart the device, you will have a persistent alert in the notification tray.

 

Troubleshooting “Mobile Device Unlock” app

  1. Check that you have an active data connection.
  2. Clear the application cache.
  3. Check that the device memory is properly managed.
  4. Restart the device and try again.

If you receive an error, review the following table for troubleshooting:

Error Message Information / Troubleshooting
Device not recognized by your service provider. Please call customer care.
  • Rooting your device will disable the unlock application
  • Download the latest T-Mobile or MetroPCS software to continue
Data corrupted during transfer. Please try again.Error during data transfer. Please try again.
  • Ensure the device has stable mobile signal
  • Restart the device and try again
Server not responding. Please try again later.
  • No response is received from the server
  • Try using an alternate internet connection
Failure in processing the request. Please reboot device and try again.
  • Ensure that your device has sufficient memory
  • Restart the device and try again
Unlock Failed: Unlock Approved : Mobile Device is permanently unlocked
  • Solution 1: Perform a hard reset and attempt a second unlock.
  • Solution 2: Perform 2 consecutive hard reset without attempting the unlock and once the second hard reset has been performed attempt the unlock again.
  • Make sure phone has latest Android version available for that device.
No internet connection available. Please try again when internet connection is available.
  • No internet connection is available:
    • Device is not connected to 3G/4G LTE.
    • A non-compatible SIM card is being used,
Unable to connect to the server at this time. Please try back again later.
  • Update the app using the Play Store
  • Attempt the unlock using the mobile network.
Unlock Failed: This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care.
  • The device is not eligible for unlock. (Order the Unlock Service from UnlockBase)
Unlock Failed : System maintenance error, try again later.
  • System Maintenance is currently underway
  • Wait and try again later
Failure in applying the unlock settings. Please try again.
  • The device must be connected to the mobile network (including domestic and international roaming)
  • Disconnect from Wi-Fi and try again.

 

  1. Make sure you use the original Stock ROM (no custom Firmware like CyanogenMod, or Unbranded ROM).
  2. Make sure you’re using the latest version of Firmware for your Cell Phone.
  3. Finally (after upgrade) perform a Hard Reset on your Cell Phone.
  4. Turn off 3G/LTE and force the use of a local WiFi Hotspot.
  5. Make sure you use home Wifi (and not a public/company WiFi since they might limit somehow your internet usage).

 

Select one of these two services below to unlock with “Mobile Device Unlock

Mobile Device Unlock App for MetroPCS   Mobile Device Unlock Service for T-Mobile



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

Great phones we unlock: LG V10 (H901) from T-Mobile USA

If you’re on the lookout for a large phone, a phone large enough to comfortably watch movies, TV shows and your favorite YouTube videos, then the new 5.7 inch LG V10 could be the phone you need.

Introduced at the beginning of October 2015, the LG V10 is the latest flagship phone from LG. Perhaps the key attribute of this phone is the fact it boasts an always on secondary 2.1-inch display above its main 5.7-inch quad HD screen to keep you abreast of information such as the date, time, weather, and battery life as well as app shortcuts and playback controls. This changes when you have the main display on, with the secondary panel giving you quick-access to apps, music controls, favorite contacts and notifications.

16 megapixel rear and two front selfie cameras

Like the LG G4, the V10 features a hexa-core Snapdragon 808 processor, with 4GB (1GB more than the LG G4) of RAM, 64GB of storage, a 16-megapixel rear camera, and not one but two 5-megapixel front cameras for wide-angle selfies. The phone runs on Android 5.1, and on T-Mobile, the V10 includes support for band 12 LTE connectivity. The battery is a 3,000 mAh cell, said to be pretty thirsty for regular charging.

Expert movie making

The V10’s strongest suite however, despite the two selfie cameras, is actually for video making on the go. The phone has a number of settings you can play with to fine tune your videos including the shutter speed, white balance, focus, frame-rate and a 21:9 aspect ratio which means you can shoot footage and watch it back on your widescreen TV in perfect Cinemascope quality with no distortion. 4K recording is also supported and there’s both optical and electronic image stabilization thanks to Steady Record, to ensure your footage doesn’t become a hand-held jerky nightmare. Also new is a 15 second Auto Edit which creates highlights of what you have just shot with none of the blurriness or shakes. If you are familiar with LG G4, you’ll be familiar with the rest of the controls on the camera on the V10 as it is based on the LG G4 which has been hailed as having one of the best Android phone cameras on the market.

LG V10 Camera

While the phone is available in the States and key markets in Asia, it is not yet available in Europe. Why? We don’t know.

The LG V10 T-Mobile deal

A 24 month contract on the LG V10 from T-Mobile will mean you can walk out the door with it for $0 down. Monthly repayments are $25.00. If you go the JUMP! On Demand route, again, it’s nothing down, but 18 payments of $25.00. If you want to own the phone outright the cost is $599.99

T-Mobile currently has a promo that pays out a $100 prepaid card when you buy the LG V10 and LG G Pad F 8.0 together when you buy one device on an Equipment Installment Plan, then buy the second on EIP within 30 days. Up till November 15 early bird T-Mobile customers were receiving a free 200GB microSD card, an extra 3000mAh battery, and a battery-charging cradle, but whether this deal will be repeated is unlikely.

About T-Mobile USA

With a workforce of 45,000, T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 293 million Americans where they live, work, and play. Around the country coverage can be quickly checked online by punching in your zip code. T-Mobile claims to have America’s fastest LTE network, and to be America’s fastest improving network having more than doubled their LTE coverage within 2 years, and by the end of 2015, they state they will have increased their reach to more than 300 million people across the country. The service provider’s Extended Range LTE is claimed to reach 2 times farther and works 4 times better in buildings.

Unlock your LG V10 (H901) with UnlockBase

Although it’s only been out for little over a month, of course UnlockBase already unlocks this phone for you. For this we use the Mobile Device Unlock App for Android specific to T-Mobile and the cost is $44.90. Delivery time is between 1 to 2 working days.

UnlockBase is the most experienced remote online unlock service on the web with over 5 million phones unlocked worldwide and counting. We won’t be beaten on price, if you find a genuinely cheaper deal to unlock this phone we will either match or beat the price you have been offered.

To Unlock your LG V10 (H901) from T-Mobile USA, please follow this Link: https://www.unlockbase.com/unlock-phone/lg/v10/



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

Great phones we unlock: Alcatel OneTouch Fierce XL from MetroPCS

A brand new offering from Alcatel, just released earlier this month, and described as the smartphone that gives you a vibrant onscreen experience packed with all the technology you need to power your mobile life.

The OneTouch Fierce XL (OT-5054N) features a 5.5-inch HD (720p) display screen, and is powered by the Qualcomm ® Snapdragon™ Quad-Core processor with 2GB of RAM, so it’s powerful enough to make multi-tasking nice and easy. The OS is Android 5.1 1 Lollipop. It comes with 16GB of available internal storage, generous for a phone in its price bracket, and you can also add an extra 32GB with a MicroSD card. The display resolution is 720p, which translates to 1,280 x 720 pixels.

The Alcatel OneTouch Fierce XL runs on a long-lasting 2500mAh battery offering 12 hours of talk time and 360 hours of standby. The phone also includes an 8MP auto-focus camera enhanced with Polaroid ™ software to enable editing, framing and sharing photos, as well as a not overly exciting 2MP front camera.

But what’s particularly fun about this phone is that in Polaroid mode you can get that old-fashioned instant camera look through the use of filters. This mode allows you to not only add the classic white border to your photos, but to also add the Polaroid classic border logo, as well as date, location, and text tags.

This big but budget priced Android phone was launched on November 2 through Metro PCS for just $140 on pay as you go. But it gets even better. Metro PCS has slashed the $140 price tag in half to offer the ONETOUCH Fierce at a 50% discount offered via a $70 rebate, so the phone, a full 5.5 inch phablet style device, is now down to only $70 overall.

As for Alcatel, its strategy these days to compete with the bigger players is to offer competitively priced Android phones tailored to exact cellphone provider specifications. That said, it is also possible to track down a Windows 10 version of the new phone. According to Alcatel, the phone supports WiFi Calling, HD voice, and VoLTE, and also supports 4G LTE Cat 4 networks. The phone also offers what is known as “enhanced Google Translate”, which allows for instant translations from or to 89 languages via writing, scanning, and speaking.

As for looks, well there’s nothing too radical going on here, it’s a Samsung inspired lookalike with a slim bezel designed with a sleek matte silver finish and rounded corners. The slim 9.45mm silhouette enables the phone to fit in purses and pockets with ease.

Service provider Metro PCS claims to offer coverage to 96% of America, and runs through T-Mobile from coast to coast. Metro PCS are one of the pioneers in offering pay as you go contracts so you are not necessarily stuck with the same phone for two whole years.

Get your Alcatel OneTouch Fierce XL unlocked now by UnlockBase.

The phone only went on sale on November 2. One week later and UnlockBase, the web’s leading remote unlock online service, has already got the Device Unlock App ready for you if you want to break out of jail and go with the sim card of your choice, and with our Price Match Promise we will unlock it for $24.00 or less if you can show us a genuinely better deal.

In fact UnlockBase offers unlock services for 1,119 Alcatel cell phone models. Since our launch we have successfully helped over 60,239 customers to unlock Alcatel cellphone devices.

So whether you want to unlock the latest OneTouch Fierce XL or an older Alcatel model, with UnlockBase you will find a solution fast. There’s no need to send us your phone, just provide us the Serial Number (IMEI) of your phone and we will promptly unlock it remotely.

To Unlock your Alcatel OneTouch Fierce XL from MetroPCS, please follow this Link:
https://www.unlockbase.com/phone-unlocking-service/metropcs-device-unlock-app-official-unlock/



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

How to unlock iPhone from AT&T USA

It can be well worthwhile shopping around for an iPhone from the States, especially if the dollar is at a competitive rate. Many customers buy an iPhone from there, either from a website, while enjoying a visit, or they can pick up a bargain deal for a used iPhone from home by visiting Ebay USA.

The fact is, the price of an iPhone from the USA is often cheaper than it is in Europe. For example, the Apple store price in the US for a 64GB iPhone 6 is $749, whereas in France it is €819. If we convert to euros, (taking a rate of $1.25/EUR on average over the last 12 months), that puts the price at around €600, a saving of almost €220!

However, the used iPhones sold from the United States are usually blocked by the cellphone service provider.

It’s therefore important to pay attention to whether the phone is SIM FREE, or UNLOCKED (i.e. free of any operator). If not, the cost of unlocking the phone will need to be added to the purchase price. If the phone is locked you might be able to convince the former owner to request that AT&T unlock the phone. If not, you will have no choice but to pay for an unlocking service.

Cost of unlocking a USA iPhone, contract or unpaid

To unlock an AT&T USA iPhone only costs about $9.9 and the service is usually activated within 24 hours. But if your iPhone is connected to an ongoing contract, or there are arrears on the account, then the rate and the period is higher (see the site for rates). So when you buy your used iPhone, be sure to ask the owner if it is in compliance with its operator and whether there are any “Unpaid Bills” or “Unpaid dues”. Usually AT&T will sell a phone with a 2-year subscription. So if the phone has only a few months of contract left, there is a good chance that it is “barred.”

Compare the total cost of unlocking an iPhone on Orange France vs AT&T USA

To do this, take the case of an iPhone under 3 months: iPhone 64GB + cellphone unlocking = total cost.

USA AT&T: 600 € + 35 € = € 635.00
Orange FR: € 819 + € 75 = € 894.00

A total difference of €259!

Pay close attention to the American cellphone provider

Be careful when you make your choice because a locked USA iPhone from other cellphone operators, e.g. T-Mobile, Sprint or Verizon can cost a lot more to unlock. T-Mobile USA, for example, costs four times more to unlock than AT&T, about €115.00!

Regarding Sprint and Verizon, there are two important points to note. First, make sure the iPhone has a compatible GSM network. Sprint and Verizon use a different technology which is prevalent in the United States. In general the recent iPhones are multi-network and are therefore compatible, but it is best to check before buying the IMEI number whether the iDevice is GSM or not.

Secondly, for Sprint USA if there are ANY arrears it will be impossible to unlock the phone. We receive many requests to unlock Sprint USA cellphones but in 70% of cases there are unpaid dues and the operator refuses to unlock the device. However when the client file attached to the phone is “clean”, Sprint and Verizon release the phone quite fast and at an affordable price of just €20.00



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

MetroPCS Mobile Device Unlock App (Android Official Unlock)

Device Unlock is an Android app that allows you to request and apply a MetroPCS mobile device unlock directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.

Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the MetroPCS Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 2 Business Days. To officially unlock your MetroPCS Cell Phone using the Device Unlock App, please click here.

All you need is an Android device that supports the Mobile Device Unlock app:

  • Alcatel 1X Evolve,
  • Alcatel 7,
  • Alcatel A30 Fierce (OT-5049Z),
  • Alcatel OneTouch Fierce XL (OT-5054N),
  • Alcatel OneTouch Fierce 4 (OT-5056N),
  • Alcatel TRU (OT-5065N),
  • Coolpad Catalyst (3622A),
  • Coolpad Defiant (3632A),
  • Coolpad Legacy (CP3705A),
  • HTC Desire 530,
  • HTC Desire 626s,
  • Kyocera Hydro ELITE (C6740 & C6740N),
  • LG Aristo (MS210),
  • LG Aristo 2 (LMX210MA),
  • LG Aristo 3 (LMX220MA),
  • LG Aristo 3+ (LMX220MB),
  • LG Leon 4G LTE (MS345),
  • LG G Stylo (MS631),
  • LG K7 (MS330),
  • LG K10 (MS428),
  • LG K20 Plus (MP260),
  • LG K30 (LMX410MK),
  • LG K40 (LMX420MM),
  • LG Q7 Plus, Q7+ (Q610MA),
  • LG Stylo 2 Plus (MS550),
  • LG Stylo 3 PLUS (MP450),
  • LG Stylo 4 (Q710MS),
  • LG Stylo 5,
  • Motorola moto e4,
  • Motorola moto e5 Play (XT1921-3),
  • Motorola moto e5 Plus,
  • Motorola moto G7 Play,
  • Motorola moto G7 Power,
  • Samsung Galaxy A6 (SM-A600T1),
  • Samsung Galaxy A10e (SM-A102U),
  • Samsung Galaxy A20 (SM-A205U),
  • Samsung Galaxy J2 (SM-J260T1),
  • Samsung Galaxy J3 Prime (SM-J327T1),
  • Samsung Galaxy J7 (SM-J700T1),
  • Samsung Galaxy J7 Prime (SM-J727T1),
  • Samsung Galaxy J7 Star ( SM-J737T1),
  • Samsung Galaxy On5 (SM-G550T1),
  • Samsung Galaxy S7 (SM-G930T1),
  • Samsung Galaxy S8 (SM-G950T1),
  • Samsung Galaxy S8+ (SM-G955T1),
  • Samsung Galaxy S9 (SM-G960U),
  • Samsung Galaxy Core Prime (SM-G360T1),
  • Samsung Galaxy Grand Prime (SM-G530T1),
  • ZTE Avid 4 (Z855),
  • ZTE Avid Plus (Z828),
  • ZTE Avid Trio (Z833),
  • ZTE Blade Z Max (Z982),
  • ZTE Obsidian (Z820),
  • ZTE Zmax Pro (Z981).

 

Once the unlock request is processed, customer needs to:

  1. Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi.
  2. From the Application list, tap Device Unlock. (Note: The application may be located in the MetroPCS folder.).
  3. Tap Continue.
  4. Choose the Permanent Unlock type:
  5. If successful, restart the device to apply the settings.

 

MetroPCS Device Unlock App - Unlock Process

 

Note: If you do not restart the device, you will have a persistent alert in the notification tray.

WARNING:  It is very important to mention that the customer has to have data when attempting to perform the unlock, either 3G, 4G or wi-fi but data on the phone. If there is no data the unlock will be unsuccessful, once a device has been whitelisted we will not be responsible for unsuccessful unlocks. If customer has changed the original software or IMEI we will not be responsible for the app not to work (Do not install custom firmware like Avatar or Cyanogen  before unlock your phone). If customer cannot find the app on its phone he can easily go to applications and make it visible but a Hard Reset will always bring the app back to the phone.

Important Related Post: https://www.unlockbase.com/blog/mobile-device-unlock-app-troubleshooting/



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

T-Mobile USA Mobile Device Unlock App (Android Official Unlock)

Device Unlock is an Android app that allows you to request and apply a T-Mobile Device Unlock directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.

Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the T-Mobile Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 2 Business Days. To officially unlock your T-Mobile USA Cell Phone using the Device Unlock App, please click here.

All you need is an Android device that supports the Mobile Device Unlock app:

  • Alcatel OneTouch Evolve (OT-5024N),
  • Alcatel OneTouch Fierce 4 (OT-5056N),
  • Alcatel OneTouch Fierce XL (OT-5054W),
  • Alcatel OneTouch POP Astro (OT-5042T),
  • Coolpad Catalyst (3622A),
  • Coolpad Defiant,
  • Coolpad Rogue (3320A),
  • HTC 10,
  • HTC One M9,
  • HTC Desire 530,
  • HTC Desire 626s,
  • HTC U11 life,
  • Kyocera Hydro LIFE (C6530),
  • Kyocera Hydro Wave (C6740),
  • Kyocera DuraForce PRO,
  • Kyocera DuraForce XD (E6790),
  • LG Aristo (M210),
  • LG Aristo 2 Plus (X212TAL),
  • LG G Stylo (H631),
  • LG G4 (H811),
  • LG G5 (H830),
  • LG G6 (H872),
  • LG G7 ThinQ (LMG710TM),
  • LG K7 (K330),
  • LG K10 (K428SG),
  • LG K20 Plus (TP260),
  • LG K30 (X410TK),
  • LG Leon LTE (H345),
  • LG Q7+ (Q610TA),
  • LG Stylo 2 Plus (K550),
  • LG Stylo 3 PLUS (TP450),
  • LG Stylo 4 (Q710TS),
  • LG V10 (H901),
  • LG V20 (H918),
  • LG V30 (H932),
  • LG V30+ (H932U),
  • LG V40 ThinQ (V405TAB),
  • Motorola moto e4,
  • Motorola moto e5 Play (XT1921-3),
  • Motorola moto e5 Plus,
  • Motorola Moto Z Force,
  • Samsung Galaxy Avant (SM-G386T),
  • Samsung Galaxy J3 Prime (SM-J327T),
  • Samsung Galaxy J3 Star (SM-J337T),
  • Samsung Galaxy J7 (SM-J700T),
  • Samsung Galaxy J7 Prime (SM-J727T),
  • Samsung Galaxy J7 Star (SM-J737T),
  • Samsung Galaxy On5 (SM-G550T),
  • Samsung Galaxy S6 (SM-G920T),
  • Samsung Galaxy S6 Edge (SM-G925T),
  • Samsung Galaxy S6 Edge+ (SM-G928T),
  • Samsung Galaxy S7 (SM-G930T),
  • Samsung Galaxy S7 Edge (SM-G935T),
  • Samsung Galaxy S8 (SM-G950T),
  • Samsung Galaxy S8 Active (SM-G892U),
  • Samsung Galaxy S8+ (SM-G955T),
  • Samsung Galaxy S9 (SM-G960U),
  • Samsung Galaxy S9 Plus (SM-G965U),
  • Samsung Galaxy S10+ (SM-G975U),
  • Samsung Galaxy Note 5 (SM-N920T),
  • Samsung Galaxy Note 7 (SM-N930T),
  • Samsung Galaxy Note 8 (SM-N950T),
  • Samsung Galaxy Note 9 (SM-N960U),
  • Samsung Galaxy Grand Prime (SM-G530T),
  • Samsung Galaxy Core Prime (SM-G360T),
  • Sony Xperia Z3 (D6616),
  • T-Mobile REVVL,
  • T-Mobile REVVL Plus,
  • ZTE Avid Plus (Z828),
  • ZTE Avid Trio (Z833),
  • ZTE Obsidian (Z820),
  • ZTE Zinger (Z667T),
  • ZTE Zmax Pro (Z981).

 

Once the unlock request is processed, customer needs to:

  1. Connect your phone to WiFi.
  2. Go to Google Play Store and install the “Device Unlock” app from T-Mobile.
  3. Open app and select “Permanent Unlock“.
  4. Phone will check status from server and reboot, and will be unlocked !

 

T-Mobile Device Unlock App

 

Important Related Post: https://www.unlockbase.com/blog/mobile-device-unlock-app-troubleshooting/



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

Unlock Samsung Galaxy phone from Cricket USA

Today we have added a new exclusive service to Unlock Samsung locked by Cricket USA. Our supplier will deliver unlock code for any Samsung from this Network in less than 4 business days. This service support any Samsung from Cricket USA including but not limited to: Samsung Galaxy Grand Prime, Galaxy S4, Galaxy S5, and the latest Galaxy S6. Unlock Samsung from Cricket USA by Code today with UnlockBase, all we need is the IMEI of your Samsung Galaxy  !

Service Name: Cricket USA – Samsung Galaxy Grand Prime, S4, S5 and S6 [Tool ID: 818]

You can check our prices on our Wholesale Unlock Pricing page.



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

Unlock Samsung Galaxy S6 Edge (SM-G925T) from T-Mobile USA

 

Update as of 9th November 2017: This article NO LONGER applies to all Samsung models. No need to install a custom firmware to unlock all Samsung models. Please check the New Samsung Unlock Guide herehttps://www.unlockbase.com/unlock-phone/samsung/galaxy-s6/For T-Mobile and MetroPCS users, please check updated Mobile Device Unlock App for permanent unlock. Click here.Reason: Installing custom firmware doesn’t guarantee permanent unlock for T-Mobile and MetroPCS phones with pre-installed Mobile Device Unlock App. Please click above links for updated unlock processes. Thank you.

 

Update 1st July 2015: Don’t want to wait? Use UnlockBase Cell Phone Unlocker software to Direct Unlock with Original USB Cable for any Samsung Galaxy S6 & S6 Edge, instantly 24/7. It’s the cheapest option on the market today! 

Update 19th June 2015: Too complicated ?! Don’t want to risk to flash your phone with new firmware ?! Please take a look to our new Official mobile “Device Unlock” app method to unlock your Samsung using official Android App.

THE METHOD BELOW IS NO LONGER WORKING WITH LATEST VERSION OF S6 EDGE
PLEASE DISCARD THIS BLOG POST

The Samsung Galaxy S6 Edge (SM-G925T) from T-Mobile USA is using a custom firmware preventing the phone from being unlocked by code as there is no way to enter it (these phone are simply not asking for “SIM Network Unlock PIN”). Before this post, the only way to Unlock the phone was by using the official T-Mobile  “Mobile Device Unlock App” which is an Android app called “Device Unlock” that allows you to request and apply a mobile device unlock directly from the device. And absolutely no code that you’ll be able to buy online will work using this app.

Original "Locked Screen" of a Samsung Galaxy S6 from T-Mobile USA

Original “Locked Screen” of a Samsung Galaxy S6 Edge from T-Mobile USA

So what do you do if you get an Unlock Code but you cannot use it?

Now there is a solution consisting of an upgrade to the firmware of the phone with Telus Canada Firmware instead of T-Mobile USA, and this will allow the phone to ask for the Unlock Code. Below you will find a tutorial about how to do this. Once you flash (update) your Phone with this New Firmware, please make sure that your Samsung SM-G925T is now asking for “SIM Network Unlock PIN”. And if the answer is yes you can then click this link to order the Unlock Code of your Samsung Galaxy 6 Edge from T-Mobile USA.

Service Name: Samsung T-Mobile USA [NEW GEN 2015] – NCK + SPCK (1<>4 Hours Mon-Fri) – [Tool ID: 775]

Please note: This method has been proven to work because it uses Samsung’s Official programs and the Official stock Telus Canada provided Images. As with any Official carrier or manufacturer  firmware flashing this must be done at Your Own Discretion. The instructions are outlined CLEARLY and you must follow the instructions exactly. If any issues arise we cannot take responsibility for any issues. If you do not want to proceed, unfortunately we are unable to provide refunds as stated on our website before ordering. Please contact us for more information. You MUST perform these instructions and make sure the phone prompts with a NON accepted sim before you order or No Refunds!

Step by Step Tutorial Firmware Upgrade
Samsung Galaxy S6 Edge (SM-G925T) to Telus Canada Firmware

 

Update as of 9th November 2017: This article NO LONGER applies to all Samsung models. No need to install a custom firmware to unlock all Samsung models. Please check the New Samsung Unlock Guide herehttps://www.unlockbase.com/unlock-phone/samsung/galaxy-s6/For T-Mobile and MetroPCS users, please check updated Mobile Device Unlock App for permanent unlock. Click here.Reason: Installing custom firmware doesn’t guarantee permanent unlock for T-Mobile and MetroPCS phones with pre-installed Mobile Device Unlock App. Please click above links for updated unlock processes. Thank you.

 

Disclaimer: UnlockBase is not responsible if users break / brick or damage their phone while trying to use this method. You must not use this firmware for any other Android Cell Phone other than the Samsung Galaxy S6 Edge (SM-G925T) from T-Mobile USA. Do so at your own risk. If you’re not sure what you are doing, please seek assistance at a local cell phone service center in your area.

Step 1 (Preparation): 

  1. Galaxy S6 Edge:  Download the Special Telus Canada Firmware for Samsung SM-G925T.
  2. Download ODIN v3.10.0 Service Software using this link (NEW: Odin v3.10.5 or Odin v3.10.6)
  3. Make sure your phone battery is charged more than 60%.
  4. Enable USB Debugging, by open Settings > Developers Option > USB Debugging
    If Developers Option is hidden, go to Settings > About Phone > Built Number (tap on it for 5-8 times)
  5. Make sure you install the Samsung Galaxy S6 Edge USB drivers on your PC, if you haven’t already.

Optional (Galaxy S6 Edge): Download the Original T-Mobile Firmware for Samsung SM-G925T.

Step 2 (Update Firmware): 

  1. Run Odin3 v3.10.0 as administrator (Right-Click: Run as Administrator).
  2. Switch OFF your Samsung Galaxy S6 Edge.
  3. Boot in download mode, by pressing the Volume Down + Home + Power Key simultaneously.
    Samsung Galaxy S6 (Boot Mode)
  4. When you see the screen below:
    Samsung Galaxy S6 Edge in Download Mode

    Samsung Galaxy S6 Edge in Download Mode

    Tap Volume Up button to enter Download Mode.

  5. Connect the Samsung Galaxy S6 Edge to your PC with the USB cable.
    Odin will automatically detect your phone and show the “Added!” message.Samsung smartphone added to Odin
  6. In the Odin, click on AP or PDA and then choose :- For Galaxy S6 Edge (SM-G925T) : G925W8VLU1AOCG_G925W8OYA1AOCG_G925W8VLU1AOCG_HOME.tar.md5 file.
  7. Ensure Auto Reboot and F. Reset Time options are selected selected in Odin
    while the Re-Partition option is unchecked (this is very important).
  8. Click Start in Odin and wait for the software to update your phone.Odin press start to upgrade Samsung SM-G386T to MetroPCS Firmware
  9. Once the root installation is done, your phone will reboot
    and soon a PASS message with a green background appears in the left-most box at the very top of Odin.Odin3 finish pass
  10. You can close Odin after device turns on.
  11. Your Samsung Galaxy S6 Edge is now fully updated with MetroPCS Firmware!

AFTER FLASHING A SAMSUNG GALAXY S6 EDGE FROM T-MOBILE WITH THIS FIRMWARE THE PHONE WILL FINALLY ASK FOR A NETWORK CODE WHEN YOU PUT A NON APPROVED CARRIER’S SIM CARD ON THE PHONE.

Samsung Galaxy S6 asking for "SIM Network Unlock PIN"

AFTER YOU HAVE UNLOCKED YOUR PHONE YOU CAN STILL FLASH A T-MOBILE FIRMWARE BACK TO THE DEVICE SO THAT IT GOES BACK TO ORIGINAL STOCK AND SO DOES NOT LOSE WARRANTY. BUT THE PHONE WILL RELOCK AS SOON AS YOU FLASH IT BACK WITH T-MOBILE FIRMWARE.

Troubleshooting : I am stuck on the SAMSUNG BOOT LOGO! What do I do?

First, do not worry, your phone is not broken. Simply follow the instructions below:

a. Wait at least 5 minutes to make sure you are stuck on the logo screen
b. Pull the battery out and wait 30 seconds, then put the battery back in
c. Turn the phone on by: HOLDING VOLUME UP + HOME + POWER you will soon see the RECOVERY page

Tip: when the phone turns on let go of the power button ONLY, when you see the recovery let go of everything

d. Scroll down to WIPE factory user data reset and select it
when prompted scroll to YES and select it to do a factory wiping

e. Scroll down to WIPE CACHE PARTITION and select it,
when prompted scroll to YES and select it to do a wipe on cache

Tip: Use the volume rockers to navigate and the power button to Select your option

f.  Reboot the phone, you should load properly now

 

Update as of 9th November 2017: This article NO LONGER applies to all Samsung models. No need to install a custom firmware to unlock all Samsung models. Please check the New Samsung Unlock Guide herehttps://www.unlockbase.com/unlock-phone/samsung/galaxy-s6/For T-Mobile and MetroPCS users, please check updated Mobile Device Unlock App for permanent unlock. Click here.Reason: Installing custom firmware doesn’t guarantee permanent unlock for T-Mobile and MetroPCS phones with pre-installed Mobile Device Unlock App. Please click above links for updated unlock processes. Thank you.

 



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

Unlock Nokia Lumia from Cricket USA

Today we have added a new exclusive service to Unlock Nokia locked by Cricket USA. Our supplier will deliver unlock code for any Nokia from this Network in less than 4 business days. This service support any Nokia Lumia from Cricket USA including but not limited to: Nokia Lumia 520, 530, 620, 630, 635, 1320. Unlock Nokia Lumia from Cricket USA by Code today with UnlockBase, all we need is the IMEI of your Nokia Lumia  !

Service Name: Cricket USA – Nokia Lumia – [Tool ID: 815]

You can check our prices on our Wholesale Unlock Pricing page.



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.

Unlock Samsung Galaxy S6 from T-Mobile USA

 

 
Update as of 9th November 2017: This article NO LONGER applies to all Samsung models. No need to install a custom firmware to unlock all Samsung models. Please check the New Samsung Unlock Guide herehttps://www.unlockbase.com/unlock-phone/samsung/galaxy-s6/

For T-Mobile and MetroPCS users, please check updated Mobile Device Unlock App for permanent unlock. Click here.

Reason: Installing custom firmware doesn’t guarantee permanent unlock for T-Mobile and MetroPCS phones with pre-installed Mobile Device Unlock App. Please click above links for updated unlock processes. Thank you. 

 

Update 1st July 2015: Don’t want to wait? Use UnlockBase Cell Phone Unlocker software to Direct Unlock with Original USB Cable for any Samsung Galaxy S6 & S6 Edge, instantly 24/7. It’s the cheapest option on the market today!

Update 19th June 2015: Too complicated ?! Don’t want to risk to flash your phone with new firmware ?! Please take a look to our new Official mobile “Device Unlock” app method to unlock your Samsung using official Android App.

The Samsung Galaxy S6 (SM-G920) cell phone from T-Mobile USA is using a custom firmware preventing the phone from being unlocked by code as there is no way to enter it (these phone are simply not asking for “SIM Network Unlock PIN”). Before this post, the only way to Unlock the phone was by using the official T-Mobile  “Mobile Device Unlock App” which is an Android app called “Device Unlock” that allows you to request and apply a mobile device unlock directly from the device. And absolutely no code that you’ll be able to buy online will work using this app.

Original "Locked Screen" of a Samsung Galaxy S6 from T-Mobile USA

Original “Locked Screen” of a Samsung Galaxy S6 from T-Mobile USA

So what do you do if you get an Unlock Code but you cannot use it?

Now there is a solution consisting of an upgrade to the firmware of the phone with MetroPCS Firmware instead of T-Mobile, and this will allow the phone to ask for the Unlock Code. Below you will find a tutorial about how to do this. Once you flash (update) your Phone with this New Firmware, please make sure that your Samsung SM-G920T is now asking for “SIM Network Unlock PIN”. And if the answer is yes you can then click this link to order the Unlock Code of your Samsung Galaxy 6 from T-Mobile USA.

Service Name: Samsung T-Mobile USA [NEW GEN 2015] – NCK + SPCK (1<>4 Hours Mon-Fri) – [Tool ID: 775]

Please note: This method has been proven to work because it uses Samsung’s Official programs and the Official stock MetroPCS provided Images. As with any Official carrier or manufacturer  firmware flashing this must be done at Your Own Discretion. The instructions are outlined CLEARLY and you must follow the instructions exactly. If any issues arise we cannot take responsibility for any issues. If you do not want to proceed, unfortunately we are unable to provide refunds as stated on our website before ordering. Please contact us for more information. You MUST perform these instructions and make sure the phone prompts with a NON accepted sim before you order or No Refunds!

Step by Step Tutorial Firmware Upgrade
Samsung Galaxy S6 (SM-G920T) to MetroPCS Firmware

 

 
Update as of 9th November 2017: This article NO LONGER applies to all Samsung models. No need to install a custom firmware to unlock all Samsung models. Please check the New Samsung Unlock Guide herehttps://www.unlockbase.com/unlock-phone/samsung/galaxy-s6/

For T-Mobile and MetroPCS users, please check updated Mobile Device Unlock App for permanent unlock. Click here.

Reason: Installing custom firmware doesn’t guarantee permanent unlock for T-Mobile and MetroPCS phones with pre-installed Mobile Device Unlock App. Please click above links for updated unlock processes. Thank you. 

 

Disclaimer: UnlockBase is not responsible if users break / brick or damage their phone while trying to use this method. You must not use this firmware for any other Android Cell Phone other than the Samsung Galaxy S6 (SM-G920T) from T-Mobile USA. Do so at your own risk. If you’re not sure what you are doing, please seek assistance at a local cell phone service center in your area.

Step 1 (Preparation): 

  1. Galaxy S6:  Download the Special MetroPCS Firmware for Samsung SM-G920T.
  2. Download ODIN v3.10.0 Service Software using this link (NEW: Odin v3.10.5 or Odin v3.10.6)
  3. Make sure your phone battery is charged more than 60%.
  4. Enable USB Debugging, by open Settings > Developers Option > USB Debugging
    If Developers Option is hidden, go to Settings > About Phone > Built Number (tap on it for 5-8 times)
  5. Make sure you install the Samsung Galaxy S6 USB drivers on your PC, if you haven’t already.

Optional: Download the Original T-Mobile Firmware for Samsung SM-G920T.

Step 2 (Update Firmware): 

  1. Run Odin3 v3.10.0 as administrator (Right-Click: Run as Administrator).
  2. Switch OFF your Samsung Galaxy S6.
  3. Boot in download mode, by pressing the Volume Down + Home + Power Key simultaneously.
    Samsung Galaxy S6 (Boot Mode)
  4. When you see the screen below:
    Samsung Galaxy S6 Edge in Download Mode

    Samsung Galaxy S6 in Download Mode

    Tap Volume Up button to enter Download Mode.

  5. Connect the Samsung Galaxy S6 to your PC with the USB cable.
    Odin will automatically detect your phone and show the “Added!” message.Samsung smartphone added to Odin
  6. In the Odin, click on AP or PDA and then choose :- For Galaxy S6 (SM-G920T) : G920T1UVU1AOCH_G920T1TMB1AOCH_TMB_HOME.tar.md5 file.
  7. Ensure Auto Reboot and F. Reset Time options are selected selected in Odin
    while the Re-Partition option is unchecked (this is very important).
  8. Click Start in Odin and wait for the software to update your phone.Odin press start to upgrade Samsung SM-G386T to MetroPCS Firmware
  9. Once the root installation is done, your phone will reboot
    and soon a PASS message with a green background appears in the left-most box at the very top of Odin.Odin3 finish pass
  10. You can close Odin after device turns on.
  11. Your Samsung Galaxy S6 is now fully updated with MetroPCS Firmware!

AFTER FLASHING A SAMSUNG GALAXY S6 FROM T-MOBILE WITH THIS FIRMWARE THE PHONE WILL FINALLY ASK FOR A NETWORK CODE WHEN YOU PUT A NON APPROVED CARRIER’S SIM CARD ON THE PHONE.

Samsung Galaxy S6 asking for "SIM Network Unlock PIN"

AFTER YOU HAVE UNLOCKED YOUR PHONE YOU CAN STILL FLASH A T-MOBILE FIRMWARE BACK TO THE DEVICE SO THAT IT GOES BACK TO ORIGINAL STOCK AND SO DOES NOT LOSE WARRANTY. BUT THE PHONE WILL RELOCK AS SOON AS YOU FLASH IT BACK WITH T-MOBILE FIRMWARE.

Video Tutorial from YouTube about the Flashing Process

Troubleshooting : I am stuck on the SAMSUNG BOOT LOGO! What do I do?

First, do not worry, your phone is not broken. Simply follow the instructions below:

a. Wait at least 5 minutes to make sure you are stuck on the logo screen
b. Pull the battery out and wait 30 seconds, then put the battery back in
c. Turn the phone on by: HOLDING VOLUME UP + HOME + POWER you will soon see the RECOVERY page

Tip: when the phone turns on let go of the power button ONLY, when you see the recovery let go of everything

d. Scroll down to WIPE factory user data reset and select it
when prompted scroll to YES and select it to do a factory wiping

e. Scroll down to WIPE CACHE PARTITION and select it,
when prompted scroll to YES and select it to do a wipe on cache

Tip: Use the volume rockers to navigate and the power button to Select your option

f.  Reboot the phone, you should load properly now

 

 
Update as of 9th November 2017: This article NO LONGER applies to all Samsung models. No need to install a custom firmware to unlock all Samsung models. Please check the New Samsung Unlock Guide herehttps://www.unlockbase.com/unlock-phone/samsung/galaxy-s6/

For T-Mobile and MetroPCS users, please check updated Mobile Device Unlock App for permanent unlock. Click here.

Reason: Installing custom firmware doesn’t guarantee permanent unlock for T-Mobile and MetroPCS phones with pre-installed Mobile Device Unlock App. Please click above links for updated unlock processes. Thank you. 

 



All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.
ACCEPTED PAYMENT METHODS
Accepted Payment Methods
All accepted cards