TL;DR: With MetroPCS, you have two different unlock options; Temporary Unlock and Permanent Unlock. If you otherwise want to unlock it temporarily for travel, you can do it on your phone with the Mobile Device Unlock App (Android). On the other hand, iPhones and other unsupported Android models will be unlocked using a sim unlock code. To unlock your phone permanently, you have to qualify with the MetroPCS unlock requirements. Third party unlock providers (UnlockBase), however, do not have any unlock requirements to get your phone unlocked.
Today, we will discuss your unlock options and the methods to get it done. Aside from discussing how to get it unlocked with MetroPCS, we will also tell you how third-party unlock providers like UnlockBase, help you unlock your phone in a fast, easy, and convenient way. So, stay tuned!
How To Unlock with MetroPCS Customer Service
The MetroPCS customer service team can help you with unlocking your phone, and they will provide you the information you need to get it done. However, in order for you to unlock your phone through them, your account has to qualify with their unlock policies.
To save you time from calling them, we have prepared a bullet list for you, for a complete and more thorough look you can also check out MetroPCS Phone Unlock Policies.
Here is a quick run-through of the MetroPCS Phone Unlock Requirements:
Must be a MetroPCS phone
Must have had active service for 90 consecutive days from phone’s activation date.
Warranty exchange handsets, 90 days starts with the original phone’s activation date and not the activation date of warranty exchange handset.
That’s practically the only thing you should take note when you want to unlock your phone through the MetroPCS customer service.
If you think you don’t qualify with their 90-day active status, thankfully, you have another option, and that is third party unlock providers like UnlockBase. UnlockBase won’t ask or require of you anything that is specifically alike the MetroPCS policy.
However, just like any third party unlock service providers, UnlockBase also have a specific set of pre-unlock requirements to make sure that your phone is permanently unlocked successfully. When these pre-unlock requirements are met, you are guaranteed of a refund in the unlikely event that the UnlockBase unlock code/method doesn’t work.
How To Unlock Through UnlockBase (Third-Party Unlock)
UnlockBase is one of the pioneers or the phone unlock service industry. With over 5 million unlocks and over a decade of service, the UnlockBase team has built a strong league of suppliers that are helping them innovate the unlock process to make it easier and also help them reach more people all over the world.
There are a lot of phone unlock service providers out there, but we will be basing the steps and processes on UnlockBase. The unlock process is virtually remote and most probably won’t need much of human intervention.
These are the most important unlock requirements we set before we unlock your MetroPCS phone. We do have a broader list than this that is specific to the device that we are going to unlock since we have 3 different unlock categories for MetroPCS.
Only a select set of Android devices has the Mobile Device Unlock App pre-installed, and you can use that app to have your phone unlocked remotely without calling MetroPCS customer service. And the other Android phones that’s not supported by the app will be unlocked using a SIM Unlock Code.
3 Ways To Unlock A MetroPCS Phone:
Through the Mobile Device Unlock App
Through A SIM Unlock Code
Now, it’s very easy to distinguish which way you should proceed because there are only a few phone models under the first option. If you are using an iPhone, we have a completely different process for unlocking that. On the other hand, if you are using any other device beyond the list we will provide you below, then your only way to unlock is through a SIM Unlock Code.
As mentioned earlier, these are the ONLY set of phone models supported by the Mobile Device Unlock App. If your phone is in any of the devices listed above, then here’s what you need to know about how to unlock it.
How To Use The Mobile Device Unlock App
The Mobile Device Unlock App is an app that lets you automate the unlock process, eliminating the need to enter an unlock code in the Sim unlock process. It lets you temporarily or permanently unlock your phone with just one tap. We have a different article on how to use The Official Mobile Device Unlock App, but we’ll go through a quick run-through about the app here.
As mentioned earlier, it’s already pre-installed on the supported MetroPCS phone models. The app will also uninstall by itself if you’ve successfully permanently unlocked your phone.
If you are ready, here’s a step-by-step guide on how to use the Mobile Device Unlock App:
Turn ON mobile data. Make sure your 3G/4G/LTE/WiFi signal is strong and stable.
On your Application list, find Device Unlock. This could be under MetroPCS folder.
Choose Permanent Unlock Type.
Restart phone to remove alert in the notification tray.
Take note that it is important to ensure that your phone is able to communicate with the MetroPCS server for the unlock process to be successfully finished.
Possible Unlock Errors:
1. “Server Error” – it means that your phone isn’t connecting to the server because you have a weak/bad internet connection.
2. “Unlock Failed: This mobile wireless device is not eligible for unlocking. For Device Unlock eligibility details, please go online or contact Customer Care” – this means that your phone is connecting to the MetroPCS server but it’s not eligible for unlock according to the carrier’s requirements.
If you want to unlock your phone via the Mobile Device Unlock App, click on the button below.
If you are using an iPhone or another Android device that isn’t supported by the mobile device unlock app, then you have to unlock your phone using the usual unlock process we do here in UnlockBase, and that is through a SIM unlock code.
All we need is your phone’s IMEI or serial number for us to be able to calculate the code. You can check your IMEI by dialing *#06# on your phone. For this, the unlock method will depend on the make and model of the device you are using.
We support almost every mobile device brand/manufacturer so that won’t be a problem. We’re certain we can help you out. Just head on to the Unlockbase Homepage, enter your IMEI, and choose MetroPCS as your carrier.
Once your order is received, you will receive an email from us about our Pre-Unlock Requirements, and it will depend on the device you are using. Please follow the instructions accordingly as this agreement shall be your key to a refund in the unlikely event that our unlock code didn’t work.
UnlockBase has a committed and highly knowledgeable tech support team that’s ready to answer your questions and walk you through the unlock process when you need it. Our customer service and tech team are available 24/7 to help you.
Unlock with us now and increase your phone’s worth!
Do you want to use your mobile phone abroad or do you want to unlock your mobile device for use on other carriers? If you bought your mobile device from T-Mobile or if you are currently using a T-Mobile-enabled phone, we’ve prepared a complete guide to SIM unlock your phone on a legal and easy way
Most of the mobile carriers nowadays have pre-installed programs or softwares that prohibits mobile devices to be used on another carrier. So, if you plan to switch carriers using the same mobile device you need to get a SIM Unlock code.
And just like most carriers, T-Mobile also programmed their mobile phones this way. Let’s explore how you can unlock your mobile device through the guidelines we will discuss below.
Make sure the mobile phone you wish to use with another carrier is compatible with their network. Take note that even if you find your phone model on their website, phones/mobile devices purchased from T-Mobile has specific version numbers- that means some of your phone’s functionality/features may or may not work fully on the network you want to switch to.
Do not confuse yourself on a CDMA phone with a sim card slot. Some CDMA phones have sim slots to be simultaneously used on the 4G LTE towers of carriers like Sprint or Verizon, but it doesn’t necessarily mean this phone can work on a carrier with a GSM network that uses sim cards to work.
SIM Unlock Legality
Unlocking a mobile device is fully legalized in the US. If you are using a T-Mobile phone, they will even allow you to have your phone temporarily unlocked (for travel, etc) depending on your eligibility.
Like T-Mobile, almost all carriers around the world (except those from European countries) tie up your phone’s unlock eligibility on a specific number of months that you have used up their service. It’s usually 90 days (3 months) after activation that they allow you to unlock your phone through them if you are still in a contract (postpaid).
Some service providers, however, do not allow you to unlock your phone without paying your phone’s remaining device balance- if you are still in a contract. Being in a contract means they have subsidized your phone for X number of months, and this ultimately means that if you haven’t finished your contract, you will pay for the device balance equivalent to the subsidized amount on the remaining number of months left before your contract ends.
T-Mobile also has a specific set of policies regarding device unlock which we will cover in the next section.
Unlocking With T-Mobile Customer Service: What to Expect
Ok, now this is probably the first tick box you have in mind and bet you already tried calling customer service, but have pleaded to no avail. Before you raise your eyebrows, let’s first go through the T-Mobile unlock requirements and policies for those who haven’t tried their luck with cx svc.
That’s quite a long list, but what we must take note is that T-Mobile does ask for the device to be paid in full for EIP or postpaid accounts. That’s one route you can go, but good news, you have another option! And that is to use a third party unlock service provider.
Here at UnlockBase, we help you get your unlock code quick and at an affordable rate. To make it clear once and for all, WE DON’T REQUIRE YOU TO QUALIFY ON ANY T-MOBILE UNLOCK POLICY. We have a different set of unlock eligibility requirements and we will discuss that on the latter part of this article.
Going back, T-Mobile used to provide SIM unlock codes, but to avoid errors and to make things easier, they have created the Mobile Device Unlock App and pre-installed it on your phone. Let’s go through the Mobile Device Unlock App on the next section.
How To Use The Mobile Device Unlock App
With the Mobile Device Unlock App, you will no longer need to go to a physical store or contact customer service as the app lets you unlock your phone with just one tap. If you think your account is eligible and qualified on all the T-Mobile Unlock requirements, you will be able to request for unlock conveniently.
There’s no need to enter any code, just tap and request for unlock. Easy as that.
The only caveat is this app is ONLY available ON ANDROID devices.
You have two unlock options, Temporary or Permanent. If you are travelling or just want to temporarily use a non- T-Mobile SIM card on your phone, you can opt for the Temporary Unlock.
If your temporary unlock request expires, you will receive an expiration message. If you change your mind and want to unlock your mobile permanently, you have to wait for your Temporary Unlock to expire.
If you want to Permanently unlock your phone, you can tap on the Permanent Unlock option. If successful, the app will automatically uninstall on your mobile and you only need to restart the phone to get rid of the pop-up notification.
Unlocking Through UnlockBase: What You Need To Know
As mentioned earlier, at UnlockBase, we don’t require you to qualify for any specific unlock eligibility requirement according to the T-Mobile policies. We do have our own set of Unlock Eligibility requirements that are prerequisites prior to finalizing your unlock order.
These prerequisites make sure that the unlock process will be smooth, easy, and fast.
We only want to eliminate any factors that may complicate the unlock process or that may cause the unlock to fail. If you qualify to all our unlock eligibility requirements, you are assured of a refund in case the unlikely event happens and the unlock failed.
For Android devices which support the Mobile Device Unlock App, we can remotely enter your IMEI on the T-Mobile server and get your phone unlocked within 3-5 business days.
If you are using an iOS (iPhone) device from T-Mobile, there’s also no need to enter an unlock code. However, unlocking an iPhone is a completely different process. Go here to see how it’s done.
The Unlock Eligibility requirements vary per phone model (we will give you a copy of this via email before confirming your order), but to give you an idea, here’s a few of the general requirements we ask before we proceed.
✔ Make sure your mobile device is CLEAN, NOT REPORTED LOST OR STOLEN
✔ Make sure to try first a Permanent Unlock on your phone before confirming your order, please follow the steps listed earlier. Confirm your order only when your error is like this: “Unlock Failed: This mobile wireless device is not eligible for unlocking. For Device Unlock eligibility details, please go online or contact Customer Care.”
✔ We can’t process an unlock unless you fix all other errors on your mobile.
✔ Make sure your phone is connected to the server before continuing. If you are getting an error that says “Server not responding, try again later”, it means your phone is not communicating to the server. Either you have weak mobile data signal or your WiFi connection is not strong and steady.
✔ Make sure your phone is running on its original software and not on a Custom OS. Rooted devices, or a mobile device that is running on a Custom OS, will not be recognized by the server and will not be unlocked.
If you are ready to unlock your phone, take note of your mobile’s IMEI (International Mobile Equipment Identity). This serves as your mobile’s unique serial number and this is the only thing we will need to get your T-Mobile device successfully unlocked.
To get your IMEI, simply dial *#06# on your dial pad.
Once we receive your order, we will be sending you a form through an email that enlists all the unlock eligibility requirements. Again, it varies per phone model, so make sure to follow and tick all the corresponding boxes.
Sending the form back to us means that you agree to the terms and conditions stated therein. Furthermore, sending the form back to us means that you are confirming your order.
Once received, we will also send you back the unlock instructions and possible troubleshooting steps. Your IMEI will now be in queue, and since we have a thousand unlock orders per day, we hope you will comply with the 3-5 business days delivery or as the stated turnaround time on your order confirmation email.
Since this is a digital service, we will not be able to refund you when you change your mind during the waiting period. All orders are considered final as we are sending them to our suppliers as well.
Should the unlikely happen that your device was not successfully unlocked, and provided that the circumstances are outside the Eligibility requirements we have agreed upon, we will refund you 100% of the money that you paid for the service.
We will try our best to provide you support and answer your questions immediately during the unlock process. Our tech and customer service team are ready to help you 24/7. If you find yourself lost or confused during the unlock process, don’t hesitate to shoot us an email.
Unlocking a T-Mobile Android device is pretty easy and straightforward. Through the use of the Mobile Device Unlock App you can now unlock your phone with just one tap. Easy, fast, and convenient – UnlockBase can help you with all your mobile unlock needs.
Do you think we missed something? Please tell us on the comments section down below.
UnlockBase offers you 3 different easy, safe, and convenient ways to unlock your Blackberry phone. You can even get your code in an instant! There’s no need to be a geek because all you need to know are the following.
1. Unlock Your Phone Using “IMEI + MEP” or “IMEI + PRD” – Simply find your Blackberry’s IMEI and MEP and/or PRD number for us to calculate the unlock code. The IMEI is your phone’s serial number. On the other hand, the MEP and PRD are specific codes about your Blackberry that will help us determine the correct unlock code for your phone. You can get the MEP or PRD of your device and get the sim unlock code in an instant.
2. Unlock Your Phone Through Direct Cable Unlock – If you find the first two processes confusing, you can also choose to unlock your Blackberry through our Cable Unlock Software. Through our Cable Unlock Software, you will be able to unlock your phone with a little help from your computer. It’s a simple plug and play process and you can just easily enter the License Number we’ll give you to allow the unlock to push through.
3. Order a Permanent SIM Unlock Code – We supply Blackberry unlock codes for 217 Blackberry cell phone models. It doesn’t matter if it’s an old Blackberry, or one of the latest releases, with UnlockBase you will find a solution to successfully unlock your Blackberry, fast. There’s no need to send us your phone, just provide us the Serial Number (IMEI) of your phone and we will promptly deliver your unlock code.
1. Unlocking Your Phone Through “IMEI +MEP” or “IMEI + PRD”
Simply find 2 important details of your phone:
Either you unlock through MEP or PRD, it’ll be the same of the same price and unlock process. The matter between choosing which service to use will depend on which data is more conveniently accessible for you.
4 Ways To Find IMEI:
Dial Screen: Dial *#06#
Go To Settings -> About -> General -> Hardware -> IMEI
Under Battery Housing : Turn off Phone -> Remove back cover carefully -> Remove Battery
On Original Phone Box : If you have the phone’s original box, you will see the IMEI on the back side.
2 Ways To Find MEP
1. Cable Method
With the cable method, you will have to download a file in our website which is the Blackberry MEP reader. This is exclusively from UnlockBase and the download process is super easy. It will also instruct you to add Blackberry drivers on your computer if necessary.
Install the Blackberry Driver. While installing the driver, let’s tweak a phone settings on your phone to allow the software to read it.
On your phone, go to Options > Media Card > Memory Card or just type Memory or Storage on search bar
Uncheck Media Card Support, Mass Storage Mode Support, and Auto Enable Mass Storage.
Save all Settings and exit.
If there’s a password, temporarily disable them for a more seamless process.
Go to Options > Security Options > General Settings or simply type Password on search bar.
Uncheck Enable. Save Settings and exit.
Open Blackberry MEP Reader on your computer.
Connect Blackberry phone to your computer via a USB cable (the cable that originally came with it).
Click Read Phone.
Your MEP should be there in a minute or two.
It’s pretty easy. You simply download a software, install Blackberry drivers, temporarily disable added password on your Blackberry and storage, and then connect it via a cable to your computer.
Take note that our software is designed only to read the MEP of your Blackberry and the purpose it serves for. No data from your phone other than that will be taken. Nonetheless, if you don’t have a cable or if you are using a Linux or Mac, you can use the next available method.
2. Keypad Method
This method lets you get the MEP code using your keypad. You will have to take note of a few codes during the process, so it will be helpful if you have pen and paper handy. However, this doesn’t work on all models.
Go to phone’s Main screen.
Access Help Me Menu: Press Alt + H (caps) at the same time – 1. Pearl & Sure-type phone: Press and Hold Alt + type E, A, C, E; 2. Storm phone: Hold the Back Arrow + Tap screen’s Top Left, Top Right, Top Left and Top Right.
Type the details it’s asking for: PIN, App Version, and Uptime. Follow everything including the decimals.
Click Generate Key. Wait while it generates the key.
Type the key on your phone. You won’t see it appearing on the screen, so just type the letters once. If you are typing numbers hold the Alt key. If you are going to close the screen the uptime may change and you may need to restart the process again.
You will then see the Engineering Screen Contents.
Go to OS Engineering Screens. Note: we are not changing any setting on your phone, we are simply navigating through its systems to get the MEP code.
Go to Device Information.
Scroll down to MEP-XXXXX-XXX – (X are of course replaced by digits)
Take note of your MEP and send it over to us along with the IMEI.
How To Find The PRD
If you find that finding the MEP is a lot more thorough than you expect, you can also choose to unlock your Blackberry via IMEI+ PRD. Do note that we recommend the IMEI+MEP method because there are instances where the PRD is not consistent on some Blackberry devices.
Here’s how to find the PRD on any Blackberry Phone:
Turn off phone.
Unload the Battery.
Look for PRD on the battery housing.
There’s your PRD code, please send it to us together with your Blackberry’s IMEI (Serial Number).
The Cable Unlock Software is an exclusive unlock software offered by UnlockBase. Before you download the software, please check if your Blackberry is one of our supported models for this unlock process.
You will receive an email from UnlockBase and it will contain the link from where you can download the Cable Unlock Software (it’s unique for each customer) and all the instructions to guide you all the way.
Download the software.
Right click on the icon and run as administrator.
On the LICENSE box, please paste the License Number we have given you via email.
Wait for LICENSE INFO details to load.
Click on NEXT-TUTORIAL. You will see this on the lowest portion of the box.
You will now see a new screen which has instructions. Please follow as stated.
Connect USB Cable To Phone and PC.
Phone can be with or without battery
Install Blackberry USB drivers.
Click on NEXT-DIRECT UNLOCK.
Wait for it to load.
Once the unlock is done you will see a message at the bottom that says: Blackberry Blackberry (model number) UNLOCK—– END!
This means that your phone is now successfully unlocked!
3. Get Your Permanent Sim Unlock Code
Your unlock code will be your key to having freedom over your choice of carrier. With UnlockBase, you can get your code in an instant and this one time process guarantees a permanent SIM unlock for your Blackberry phone. If you’re ready to purchase your code, please follow these steps:
Accept Terms and Conditions, and click Proceed to Checkout.
Before you can proceed on entering the code, we will be sending you our Eligibility Requirements page and you have to tick on the checkboxes if you already did all the pre-unlock requirements (which we will discuss later) and if you agree on all that’s stated therein.
This is our guarantee that should the unlikely event that your phone will not be successfully unlocked using our code, we will provide you a refund. It is your protection and our guarantee.
Once you submit this back to us, it means you confirm your order and we will then send you the corresponding unlock code/s.
Turn off phone
Carefully remove back cover and battery
Insert a non-accepted SIM card
Go to Settings
Go to Security and Privacy
Go to SIM card
Tap Unlock Network
Enter Network Unlock Code (You will see how many attempts there are left to enter unlock code)
You should see “Network Code Entered Successfully“
Congratulations! Your Blackberry phone is now successfully SIM unlocked!
Eligibility Requirements vary per phone model and manufacturer, so if you are unlocking two different Blackberry phones they will each have a unique unlock process and pre-unlock requirements. Please follow the added instructions diligently.
There are four common requirements on all phones (manufacturers). These are also just a few of the major reasons why our unlock codes don’t work.
4 Instances That The Unlock Code Doesn’t Work
1. When Your Phone Is Running A Custom OS
If your phone is running a custom OS it means that it is not using the original/stock ROM or operating system that Blackberry had officially installed in it.
If you are not the first owner of the phone, you can check this via the Settings.
Although Blackberry developed its own software, there are certain models which are running on Android. So, if your Blackberry is running Android, you need to check whether it is still using the stock Android OS or not. A few of the most common custom Android ROM/ OS developers are Cyanogen, XDA, etc.
2. When Your Phone Is Hardlocked
If your phone is hardlocked, it means that you have zero unlock attempts. It is probably because you have entered the unlock code wrong too many times or the last owner of the phone did.
Unfortunately, we cannot unlock hardlocked phones using an unlock key. Before you confirm your order, you will be given an instruction on how to check the remaining unlock attempts on your phone (it varies per Blackberry model). Please diligently do so.
3. When Your Phone Has A Mobile Device Unlock App Installed
If you unfortunately, mislooked this app and confirmed your order for an unlock code, then it will not be unlocked. We will not be able to provide you a refund for this, though.
4. When Your Phone Is Blacklisted
A Blacklisted phone is a phone that is either reported lost or stolen by the owner or by the mobility/telco service provider. Your service provider will put your phone on a blacklist if the device is under a postpaid contract and was not paid in full or if there’s an unpaid balance.
If that’s the case, you will not be able to use your phone to any network. A Blacklisted phone cannot be used with any carrier in your country.
Although, we can safely assume we can unlock a Blacklisted phone, you will not be able to use it as a phone anyway, so why unlock it?
Why Choose UnlockBase
UnlockBase is an expert in this industry. We have over eight thousand reviews from customers all over the world and we have an average of 4.9 out of 5 stars! Let me give you a few reasons why our customers love us:
✔ 24/7 Email and Chat Support
✔ Easy and convenient unlock process
✔ Fast turnaround times
✔ Match competitor pricing
✔ Secure Payment systems
✔ Money-back guarantee!
If you have any questions or if you need help with unlocking your phone, don’t hesitate to send us a message. We’re ready to cater you anytime of the day!
If you still haven’t gotten yourself a new phone or if you are looking for a cheap steal, then MetroPCS has got something for you. ZTE Avid 4 is out in MetroPCS and just like its brothers in the ZTE family, it is mid-ranged price and a perfect budget phone for anyone who wants value for money more than fancy brands or flagships.
The phone comes at a bargain price of $39USD (*after all discount and rebates) without contract and you can easily pick one from any MetroPCS stores near you. If this phone doesn’t convince you enough or if you are looking for more options you can take a look at these MetroPCS Phones of 2017 Under $100USD.
You’ll be amazed how far your one hundred bucks is going to get you, but for now, let’s take a look at what ZTE Avid 4 has got to offer by comparing it to other phones in the budget phone department.
13MP rear autofocus w/ LED flash camera and 5MP wide-angle LED flash
8MP autofocus main camera+2MP front camera
5MP autofocus rear camera + 2MP front camera
Up to 32GB
Up to 128GB
Up to 128GB
23.5GB user-available memory
3.5GB available user memory
10.9GB user available memory
ZTE Avid 4 isn’t a show-stopper type because it doesn’t have a glossy glass front and back cover, but what it boasts instead is a big 5” screen with an FWVGA display. It does look like a mini ZTE Blade Z Max, standing at 6”, which you can get at a meager *$99 (after all discount and rebate offers).
It is 4G LTE enabled which runs perfectly on the fast MetroPCS network. The biggest caveat on this specific model is that it comes only in one color – BLACK. On the other hand, if you are fan of headsets, this phone will not disappoint you because it has a 3.5mm headphone jack sitting at the top.
Unlike most mid-range phones, this ZTE Avid 4 doesn’t have any fingerprint sensors for security so you’ll have to stick with the basic password or pin to lock your phone.
The ZTE Avid 4 also has a clean and spacious dock that gives you the basic apps and features like most Android devices. It’s running on Ice Cream Sandwich and it has 1.1GHz Quad Core Processor, so you can consider that it is fast, interactive, and smooth when using multiple apps at the same time.
The phone’s Settings is organized just like any stock Android. It has 32GB ROM and 2GB RAM which gives a pretty decent amount of storage for all your pictures and a seamless music and video streaming, and mobile gaming. The internal memory is unfortunately not expandable via MicroSD Card but only up to 32GB.
The phone is also pretty straightforward to use – that is if you are used to using Android.
Camera and Battery Life
The battery life in the ZTE Avid 4 is pretty disappointing because it only has an average of 9 hours talk time from its 2520mAh battery. And compared to the ZTE Blade Z Max it does come almost half the battery life because it has a whopping 4080mAh and can handle up to 31 hours of talk time.
You can use its USB port to charge it or in transferring data from your phone to your computer or vise versa.
This phone isn’t really the best in the mid-range camera department but it prides a few features that you might also like. It has a 5MP autofocus main camera. You can take videos in Panorama mode and you can also take photos while recording a video at the same time.
Other than this, the camera on this one is pretty average and wouldn’t stand out in the tight mid-range or budget phone competition. It is not even on par with other ZTE released mid-range phones. However, considering the price, it surely is a bang for the buck.
The ZTE Avid 4 wouldn’t really stand out compared to its other ZTE brothers nor to other mid-range phones out there. Nonetheless, considering its specs and features, we can safely assume that it does more for its price tag.
Want to Unlock Your ZTE Avid 4?
An unlocked ZTE Avid 4 phone is a good gift for yourself or for a friend. It could serve as your budget back up phone or you can give it to someone who is using a different network or maybe living in a different country.
UnlockBase can unlock your ZTE Avid 4 phone in a fast, easy, and convenient way. You wouldn’t have to break the bank or send your phone over to get it unlocked. If you’re ready to unlock your ZTE Avid 4 now, you can go here.
Your IMEI will be used for us to calculate the unlock code. An unlock code is uniquely assigned to its corresponding IMEI and can’t be used with other IMEI.
Settings > About Phone > Status > Serial Number > IMEI
2. Order An Unlock Code
Your unlock code will be your key to having freedom over your choice of carrier. With UnlockBase you can get your code with a breeze, just follow the instructions and fill in the necessary information.
Accept Terms and Conditions, and click Proceed to Checkout.
3. Confirm Your Order
Before you confirm your order you will have to check you follow our Eligibility Requirements. This ensures that you will receive a refund in the event that your phone was not successfully unlocked. These are set of pre-unlock guidelines to ensure your phone will be unlocked successfully.
Note: Eligibility Requirements vary per phone model and manufacturer.
4. Unlock Your Phone
If you have already received your unlock code/s, please follow this process:
Insert a non-accepted SIM card
Wait for phone to prompt “SIM Network Unlock PIN”
Enter the corresponding Unlock Code you received from us
Unlocking your HTC phone? Don’t know where to start or what to do? Well, you’ve reached the right place. Here at UnlockBase we will provide you the unlocking service you need and walk you through the process of doing it.
IMEI (Clean) (Dial *#06#; Go to Settings > About > Phone Identity)
Non-accepted SIM card
SIM Unlock Code (except for T-Mobile and MetroPCS)
Here’s how you find the IMEI on an HTC:
All three of these requirements are readily available for you. If you don’t know your phone’s locked-to carrier because you got it online or it is second-hand, you can check the back cover of your phone and look for a logo of a carrier.
How Do I Get An Unlock Code?
Here at UnlockBase, we’ve created an easy, step-by-step process that lets you order for a code with a breeze. Here’s how:
Enter your phone’s IMEI, your email address, tick the box for Terms and Conditions, and click Proceed to Checkout.
You will receive our email about the Eligibility Requirements.
Read Eligibility Requirements and tick the boxes.
You will receive your SIM Unlock Code from us through an email in an instant!
How Much Is An Unlock Code?
This depends on the brand and the type of service, but for HTC phones your order will be as low as $4.90USD and up to $16.90USD. You can check out our Wholesale Unlocking Page for more information.
I Have My Code, Now What?
If you already have a code, then you can now proceed to the actual unlock process. Ready? Here’s how we go from here:
Insert a non-accepted SIM card to your phone. (If you need to remove battery to do this, turn off your phone properly)
Turn your phone on and wait for your phone to prompt for “SIM Unlock PIN”, “PIN”, “SIM PIN”, etc. No matter how it looks, it’s asking for the same thing which is the SIM Unlock Code.
Enter the Unlock Code.
Press “OK” or “Enter”.
Your phone is now unlocked!
Here’s a Sample Video of Unlocking an HTC Phone (HTC HD7S):
The unlock process should be easy as that, it’s not rocket science. Just be sure to put the code correctly the first time.
What If It Doesn’t Work?
In the unlikely event that the code we provided you doesn’t work, we will provide you refund. We will base the refund on the Eligibility Requirements that you have agreed on before you have confirmed your order. The Eligibility Requirements will be your protection and our guarantee for refund.
The Eligibility Requirements will depend per brand/unlock method, but here’s what it generally asks for:
✔ Make sure your phone is not running on a Custom OS (e.g Cyanogen, Avatar). If your phone is running on Custom OS, please flash the original software back because the unlock code will not work.
✔ Make sure to check the “Code Entry Instructions” of the specific model of your phone before completing your order.
✔ Make sure your phone is GSM and not a CDMA. If your previous carrier is Verizon, Sprint, BoostMobile, Tracfone, etc or any network using a CDMA type of network, you will not be able to use the unlock code, and this case there will be no refund. Also make sure your phone is compatible to the network of your new carrier.
✔ Do not confirm your order if your phone has a Device Unlock App installed, even if you find a way to enter an unlock code. The code will never work with a Device Unlock App, and as mentioned earlier, there’s an entirely different unlock process for this.
✔ We don’t support or help you set up APN Settings (Internet/Data), and our service only covers unlocking your phone. If you don’t know how to do this, you can call your new carrier to help you set it up.
✔ Blacklisted and reported lost or stolen phones will still be unlocked but will be unusable because it will not be able to connect to a network. We don’t provide refund if in case your phone is unable to connect to a network after being unlocked because of this reason.
✔ We will not be able to cancel your order after you hit “Accept” because all orders are done digitally with no shipping, and all orders are considered final. Although there’s a delivery time of *1-48 hours (depending on the cellphone brand and carrier) your unlock order is now submitted to our suppliers. We will also not be able to refund you because of a reasonable delay from our supplier’s end. Also, the code you have ordered will be of use specifically for the IMEI you have provided us.
If your phone was unsuccessfully unlocked beyond these reasons, we will be able to process you a refund. You can also film the entire process of your phone’s unsuccessful unlock so we can speed up the refund process.
Why Choose UnlockBase?
UnlockBase had been in this business for over a decade, and we’ve unlocked over 8 million phones ever since 2004. We have the fastest turn around times and you don’t need to send your phones to unlock it permanently. Aside from these, here are a few more reasons why our customers come back:
✔ We match competitor pricing. Show us competitor offer and we’d gladly match that!
✔ We have an average rating of 4.9 out of 5 review ratings from over 8,900 reviews.
✔ Money-back guarantee. If we can’t unlock it, you’ll have your money back.
✔ Simple and straightforward unlock instructions. No need to flash with CUSTOM ROM/OS.
✔ 24/7 reliable chat and email support who are real humans and not robots with canned messages.
✔ Secure payment systems.
✔ Fast turn around times. You can even get your code in an instant.
✔ You can use your phone with any sim from any carrier all over the world. Roam with freedom!
Unlocking a Motorola is fairly easy. You don’t need to have a higher level of technical savviness to get this done right the first time. Here’s what you need to remember:
1. Jot down your phone’s IMEI or serial number. You can get this by simply dialing *#06# on your phone. You can also get this by going to your phone’ Settings. Just hit About Phone> IMEI.
2. Know your phone’s tied-up carrier. If you’re owning a second-hand device, ask the previous owner which carrier it was first connected. If you bought it online and can’t get ahold of the first owner, you can take a look at the box or at the back cover of the phone for you to check for the carrier. Also, upon the phone’s boot up you will also probably see the logo of the carrier before or after the logo of the brand.
3. Before unlocking your phone, make sure that your phone is compatible with the carrier’s network. Some networks run CDMA and some networks run GSM. Ask your carrier to know this. We will not refund you if your phone’s issue is incompatibility.
4. Make sure your phone still has remaining unlock attempts. To know this, you can try to insert a different/non-accepted carrier SIM in your phone and wait for it to boot up. Once the screen is already boot up you will see a screen prompt asking for a “SIM Unlock PIN” or “Enter Special Code“. In case your phone is not prompting for any of these keywords this is probably because your phone is already “Hard Locked“.
If you are seeing:
“Contact Service Provider”
“Wait before enter special Code”
It could be probably because you have tried entering the wrong code multiple times and it’s not letting you to enter any code anymore. If this is the case you can wait for a day or two for it to refresh. Once it’s fully refreshed, you can see the prompt for the unlock code again. Otherwise, your phone is probably already hard locked.
If you however, proceed on your order without confirming its unlock eligibility you will not be able to get a refund. We cannot unlock hard locked phones, although we are sure that the code we have created will definitely work had your phone allowed you to enter the unlock code.
5. If you are ready to unlock your phone, you can now proceed to the UnlockBase Motorola Unlock page. Choose your phone’s model number from among the list and then you will routed to another page. Enter your phone’s IMEI and the necessary information to proceed.
6. Wait for our email confirming your order. It will also include the details and the turnaround time for us to create the unlock code and send it to you. It will also include the Refund Eligibility Requirements page which will be the contract agreement before you confirm your order. Make sure to read all the instructions first before ticking the boxes.
9. Your phone’s hardware warranty will not be voided if you are going to unlock it with us. The process that we do is the recommended process by your hardware manufacturer. We will not modify your phone’s software in any way, we are merely just removing the lock that came from your carrier.
How To Unlock Your Motorola Phone
If you already received the code from us, please read and follow all instructions carefully. You will be given a set of codes, so please enter the exact code your phone is looking for.
This video will give you a similar process on how to unlock your Motorola phone:
Insert a non-accepted SIM to your phone.
Turn your phone ON. Wait for it to fully boot up.
Your phone will prompt for a “Sim Unlock Pin” or “Enter Special Code”.
Enter the code we sent you.
Wait for phone to load home screen. Signal bars will start showing up.
If you need to restart your phone, restart it to refresh.
Your phone is now unlocked!
Why Unlock With Us?
UnlockBase is one of the pioneers in this industry, growing ever since 2004. More than our tenurity in this industry, here are a few reasons why we continue to be the best:
✔ We have 24/7 chat and email support that can cater your questions at any time of the day.
✔ We provide the easiest unlock methods, no matter the brand, no matter your phone’s carrier. You don’t need to ship your phone to get it unlocked.
✔ No need to flash your phone with any software. Your phone will never lose its manufacturer warranty. Our unlock method is the recommended unlock by both carriers and manufacturers.
✔ You can use your phone with any carrier all over the world. You will not be locked with one single sim for the rest of your life.
✔ We have a review rating of 4.9 out of 5 in over 8,000 reviews.
✔ We have secure payment systems.
✔ We will offer you a refund if all requirements are met. 100% customer protection.
✔ We have the fastest turnaround times. No more long waits. You can get your code in an instant.
✔ We work with many suppliers and manufacturers all over the world. No matter where you are, you can reach us.
✔ We match competitor pricing. We offer the best pricing for unlocking your phone. Retail or single unlock orders unlock starts at $4.90.
Welcome to UnlockBase! We offer solutions to all of your permanent sim unlocking needs. If you are here looking to unlock your Alcatel phone, Mobile Wifi/Hotspot, and Modem, you’re in the right page.
In this article you will discover how each product line is SIM unlocked permanently and what you need to make it happen. Don’t worry this isn’t going to be technical like the places you’ve been to. We’ve created easy instructions that suits everyone’s level of savvy.
Now, you might be asking why three? What’s the difference and more importantly, which one do you choose?
Ideally you choose the first option which is the most convenient thing to do, IMEI only. You can get the code in an instant.
However, we have a limited number of models we support on that category, and in case your device is not supported, you have to try the other two services.
They’re all the same, and priced the same. The only difference between these three is really just the information needed for us to calculate the code. Some cellphones (who may be of older models), may need either the SecRo and the Provider ID to help us get the unlock code.
So to start with, simply log on to our Alcatel sales page, choose your device model number carefully, and enter the IMEI, carrier information, email address, etc. It’s pretty easy to do.
Our customer service team will guide you through the process. We are only explaining it here to you if in case you find yourself confused unlocking multiple Alcatel devices at the same time. And this is to set proper expectations that it might not be the same unlock process for all your Alcatel devices.
How To Unlock An Alcatel Phone
To successfully SIM unlock an Alcatel phone you will need an unlock code. Just like any other android device, you will need to enter an unlock code, usually the NCK code to free up your phone from your current carrier and use it with any carrier you want to use.
Note: Please consider contacting your preferred carrier because your Alcatel phone/hotspot, even if unlocked, may not work with their network. Some networks run on CDMA- only or GSM- only.
The reminder above is a necessary step that most people always miss. Sure you can insert a non-carrier sim after your device is unlocked but it may not work with their network because it’s not compatible with their network type.
If you are certain that your phone is compatible with your preferred service provider, then let us hop on to the actual unlock process.
1. Find your Phone’s IMEI
Turn off phone, remove back cover and battery, look for IMEI on the white label sticker of the battery holder.
2. Find your phone’s Provider ID
Turn off phone, remove back cover, look for 13-digit provider ID in the white label sticker of the battery holder.
3. Get Your Phone’s SecRo
If you can’t find your provider ID at the back of your phone, you can also look for its SecRo. It is another code we need to calculate the unlock code for Alcatel phones.
It is important for you to know the SecRo because we have a specified list of SecRos we can unlock and support. Unfortunately, if you cannot find your phone’s SecRo on our Eligibility Requirements, please do not confirm your order.
Otherwise, if you have confirmed your order and we do not support your SecRo, we will not be able to provide a refund for that.
So how do you get the SecRo?
Dial *#837# or *#3228#
On the list you will see: Product NAME Alcatel (Model number of your phone)
Scroll through the list and search for the name that starts with X.
Copy and take note
Also, the SecRo and Provider ID of your phone should also match for the code to work. If you have either the provider ID or the SecRo you can search for its match on this page: Alcatel OT Unlock Guideline.
4. Know your phone’s Locked-to Carrier
You also must make sure that your phone is not blacklisted, because even if we get it successfully unlocked, you still might not be able to use it. Blacklisted phones have IMEI‘s which are banned by all service providers who belong in the same country.
If you do not know your service provider you can untick the box and still proceed to order. However, in the event that we can’t unlock your phone we will not be able to refund you back what you paid for the service.
We get our codes from suppliers worldwide and our Eligibility Requirements state that the customer should know the service provider together with all the above written information.
Once you have gathered all these 4 necessary information, it’s now time for us to move on to the next part.
How to Enter the Unlock Code On Any Alcatel Phone
Assuming you have everything needed: IMEI, provider ID, SecRo, your locked-to carrier information, and a phone with a “clean” IMEI, then you’ll be able to get your code in an instant.
That’s right, in an instant! You can check the delivery time and retail pricing on the UnlockBase wholesale unlocking page. You can also check our available services and pricing for other phone make and models. Just find your phone’s manufacturer to see service information.
Before confirming your order, please do check the eligibility requirements page we send you. You can’t just closed-mindedly tick the checkboxes without fully understanding what you are agreeing to. That’s your protection, and that is our guarantee.
Also make sure your phone prompts for a “SIM Unlock Code” menu after you insert a non-accepted sim. If it doesn’t prompt for it right away, make sure you can access the page where you can enter the code. We do NOT provide support for that.
We only give you the unlock code, so please make sure to get access to that screen on your phone first before confirming your order. It would save you time and free you from frustrations.
Now that’s clear, without further ado, let’s get down to unlocking your phone.
Here’s how you do it:
Insert a non-carrier SIM to your phone
Turn phone ON.
Wait for your phone to prompt the “Enter Sim Unlock Code” or “Enter Unlock Code” screen
Enter the code it’s asking for in the menu
Wait for the confirmation and your phone is now unlocked!
If you have an Alcatel phone before 2011, entering the unlock code may look more like this:
Switch ON your phone without SIM Card.
Then compose : *#0000*CODE#
To finish compose : *#0001*CODE#
Your Alcatel device is now Unlocked !
Note: Please replace “CODE” with the Unlock Code you received.
That’s pretty easy to do right? If you have any questions or need any help, don’t hesitate to shoot us a message. We also support other Alcatel devices and among them are Alcatel Modem and WiFi Hotspots.
How To Unlock Alcatel WiFi Modem and Hotspot
Unlocking Alcatel Modem/WiFi Hotspot is also easy to do. You don’t need to be so technical to do it. In fact, all you need is the same information needed for unlocking a cellphone.
Just two (2) basic information, and again they are:
It’s very easy to get your Alcatel WiFi device unlocked, the first thing that you want to make sure is to get to the page where you can enter the SIM unlock code.
Before we get down to the process of unlocking your phone, you might be wondering where to get the IMEI.
Since this device doesn’t have an interface where you can dial the usual IMEI jedi codes, you’ll have to look it up in the back side of your device, underneath the battery.
If you still have the box, it’s also there.
The process is pretty straightforward. Here’s the ideal situation:
Insert a non-accepted SIM on your phone
Log on to your Alcatel WiFi Modem/Hotspot page
Enter login information
Wait for “Enter Sim Unlock” screen to prompt
Enter the unlock code we sent you
Voila! Your WiFi Hotspot is now unlocked!
It should be as easy as that.
If you think we missed something or if you have any questions, don’t hesitate to send us a message. Our team is ready to cater them any time of the day!
Thinking of unlocking your phone? Worried about getting scammed? Worried that it wouldn’t work? If you are looking for places that unlock phones then you’re in one!
Asking Google about “cell phone unlock near me” will give you the local tech guys’ social media page, website, or store location. It’s probably a good choice but it takes a lot of energy and time to go to a store and more importantly, it’s probably going to cost you more than what you’d originally expected.
Looking for a legitimate unlock phone store is also difficult to find nowadays especially that more and more people are being victimized by paying people for service they no longer see the next day.
Of course, unlocking your phone with your carrier is probably not free (even when you’re already out of contract) so you’re left with no other choice but to unlock it through online unlocking services.
We have over ten thousand customer reviews from third-party review sites and we have been in this business since 2004. If you are looking for a reliable, fast, easy, and affordable way to unlock your phone safely, then we’re exactly what you’re looking for!
Now, before we move forward and unlock your phone, let’s go through a few things you need to remember when unlocking your phone with us.
Is Unlocking Your Phone Legal?
Yes, it is legal. For most countries, unlocking your phone is a legal thing to do and if you are from North and South America, or the UK, you’re free to do so.
However, there are restrictions as to how much you can go with a phone. For example, unblocking a blacklisted phone is not legal and will for sure get the Five-O waiting on your front porch.
But what if you, unfortunately, bought a blacklisted phone does that mean you can’t use it forever?
The answer is no. You can still unlock your phone but you can’t unblock it.
Unlocking is different from unblocking and there are probably several phone locks applied to your phone, depending on the manufacturer and your carrier.
We will go through cellphone lock types 101 in a second, but to explain that briefly, unblocking a blacklisted cell phone is like changing the phone’s IMEI (a.k.a Serial number) so it can bypass the security lines that service providers used to prevent it from using their networks.
That being said, it should be clear to you that blacklisted phones can’t be used in any service provider unless you get out of your country and use it elsewhere. You can SIM UNLOCK a blacklisted phone but you can’t UNBLOCK IT.
Despite the fact that we can unlock a blacklisted phone, the catch is that it is impossible to use it in the country where the original carrier resides. You can’t use it on any network.
They don’t like sharing customers but they share access to the official blacklisted cell phones to prevent anyone, who got the phone through illegal means, from using their network.
That’s how they protect their consumers who are not only prey from phone theft but also of identity theft.
But what are the instances that make a phone blacklisted? Well, there are only 2 known reasons that result to this:
If the phone is reported lost or stolen, and
When your phone has an unpaid balance of its postpaid carrier.
Yes, number 2 still happens so if you have plans on quitting your current carrier without paying the remaining device balance, you’ve got to think again.
Types Of Phone Locks
There are several phone lock types and they are can be confusing at times on which one to use. You should be aware that most of the phones have several lock levels applied and it is important to know which lock is applied so you can enter the correct code.
It is also important to note that you will need to know how many remaining unlock attempts is left for us to unlock your phone. We usually ask you to conduct this before completing your order because it helps us gauge whether it is possible for us to unlock your phone or not.
We’ll dive deeper on that later, but here are the types of locks and lock levels that may be applied to your phone.
This is your personal lock to restrict access to your phone. The screen lock does not allow any user to access your phone’s data unless they get past through it.
Who knows your screen lock? None, but you or anyone you entrusted the key to. You have personally set the screen lock, it could be a pattern, a word or mixed series of letters and numbers, or simply a pin. It could also be your fingerprint, face or Iris ID.
We’ve encountered so many customers ask us for locks that they themselves have set. We want to help but we don’t provide that type of service.
If you’ve forgotten your screen lock key, you might need to find a different service provider for that matter. There are a lot of online resources that will teach you to get past through the lock screen.
SIM Lock is also known as Network Lock it is a lock set by your service provider or carrier, and this enables them to restrict your phone’s connectivity only to their network. This happens when you bought the phone under a 2-year plan, or if you have purchased a phone to one of their stores.
If you have purchased the phone outright, it will still be locked to them and chances are you will have to activate the phone first by using their service for a set period of time.
If you don’t use their service, there’s a possibility that the unlock code may not work so it is important to use their network at least once to activate your phone.
Once you have already activated the phone, you can now unlock it with us. There are several types of SIM lock and it depends on each brand and carrier, and unlocking an LG phone may be different from a Samsung phone.
NCK- Network Lock, restricts the phone connectivity to one carrier only.
NSCK- Network Subset Lock, restricts the phone to use a network subset, meaning your phone will only work with a select designated subset of SIM cards within the network.
SPCK- Service Provider Lock, just another term used for NCK or network lock
CPCK- Corporate provider lock restricts the phone to use a designated subset of SIM cards within the network which is commonly provided by a corporation to its employees or customers. This lock is usually applied when your mobile device was provided by your company.
Region Lock- you don’t see this often but Region Lock as the term suggests restricts your phone to be of use to a specific area or country only. Samsung for example, apply this lock so that phones made for Europe can only be used for European carriers. Nonetheless, simply activate the phone by using any European carrier at least once or use the original carrier you bought it from, and the region-lock is removed.
How To Get An Unlock Code
UnlockBase offers a fast and easy unlock solution to all your mobile devices. We also offer the most affordable pricing for all our unlock services in any brand, and yes, you can get your phone permanently SIM unlocked for as low as 5 bucks!
If what we offer is nowhere near your expectations or if you found a competitor offer that’s lower than what we do, we’ll gladly match that.
We have a customer-based YouTube channel and most of our videos were created by our customers who were taping the actual unlock process. You may find a device the same with yours in one of the videos on our channel. Feel free to check it out for your guidance.
Nonetheless, you don’t need to sweat it out to get your phone unlocked. The process is fairly easy. It wouldn’t be a scene in a computer lab, but we’re going to need a few details about your phone so we can get the unlock code for you.
Here’s what we need from you:
Phone Model Number
IMEI status (make sure it’s clean, not reported lost/stolen, not blacklisted)
There are phones that may ask more than that, but granted the phone that you have are after 2015, that should be everything you need.
So how you do find the IMEI? And what is the IMEI?
The IMEI is your phone’s serial number and IMEI stands for International Mobile Equipment Identity. That’s what we use to calculate the correct unlock code specifically for your mobile device. Here’s how you get it.
Method 1: Go to dialer > Dial *#06#> IMEI number
Method 2: Go to Settings> About Phone> Status> Scroll through IMEI
Method 3: Look it up in the phone box, you will see a lot of standing bar series and one of them is labeled IMEI (Please insert a screenshot)
If you already have the IMEI head on to our unlock sales page:
Go to Unlock (please add red arrow on the Unlock button).
Choose your phone’s brand or manufacturer.
Choose your phone’s model number.
Type in your IMEI code, email, and choose your carrier.
Click on Proceed to checkout now.
You will then be lead to secure payment page (yup it has HTTPS so it’s secured guys).
Please read our “Eligibility Instructions” before you head on to “Confirm My Order“ button.
Wait for our email payment confirmation.
Now before you do that, please double check all the information you enter. Again, make sure your phone is not blacklisted and choose your carrier carefully. (You can read about Blacklisted phones here).
As mentioned earlier, your phone’s carrier/service provider may blacklist your phone if you quit your plan without paying off the remaining device balance. Unlocking a blacklisted phone is possible, but you might still not be able to use it anyway.
In addition to that, entering a wrong IMEI number will be a ground to remove your eligibility for a refund. Yes, we offer a 100% money back guarantee, but there are eligibility grounds that we will be discussing on the latter part of this article.
How To Enter The Unlock Code
After confirming your order with us, you will be given a turn around time that will be based on your phone brand and you carrier. If you already received our email for your unlock code/s (yes, because we provide you all the code you need), you can now proceed on entering the code to your device.
T-Mobile and MetroPCS pre-install the Mobile Device Unlock App to all of their phones to make the unlock process easier for their customers. For T-Mobile, it gives the customer the option to unlock their phone temporarily so they can use it when travelling, but it lasts for a certain period of time only and they only allow up to 3 temporary unlocks for a year.
You also need to have a good standing account for you to take advantage of this. But you don’t have to deal with that, because here at UnlockBase, you can have your T-Mobile or MetroPCS phone permanently unlocked!
Insert a non-carrier SIM. Remove phone’s back cover and battery if you need to.
Power on your phone. Wait for the phone to prompt for a SIM Unlock Code. (It usually labels what kind of code it is looking for like NCK, SPCK, etc)
Enter the corresponding code carefully. Remember some phones become “frozen” or “hard locked” if you have used up all the remaining unlock attempts, so enter it right the first time.
Hit Unlock or Enter.
Your phone will give you a successful unlock confirmation.
Your phone is now unlocked!
It should be that easy.
Customer Protection and Guarantee (Refund Eligibility)
As mentioned earlier there are eligibility rules that we adhere to before we process a refund. Do note that before you confirm your order, we lead you to our Eligibility Requirements page so you will know the necessary conditions for us to unlock your phone.
Our unlock process is seamless, but in the unlikely case that it doesn’t work, we will process a refund to our customers. And that refund will be based on the following grounds:
Make sure your phone is not running a CUSTOM ROM or its original manufacturer software/ firmware. Our unlock codes may not work with your phone if it is using a different software. If you don’t know if your phone is running a CUSTOM ROM, simply go to Settings > About Phone > Software Information > Android Version.
Each phone/tablet brand have different unlock code entry instructions and we have created online resources that is complete with all the details on how to unlock them. Consider looking at them first before paying for our service.
Also try to first a non- carrier sim on your phone for you to check if it automatically prompts you for a sim unlock code before you enter the interface. If you can’t access the page by any chance, please do not proceed with your order.
We DO NOT UNLOCK CDMA PHONES, if you got your device from Verizon, Sprint, Tracfone or from any CDMA network, we will not be able to unlock it. We only unlock GSM phones.
Make sure your phone doesn’t have a Mobile Device Unlock App because if it does the unlock code we have generated for it will never work. T-Mobile and MetroPCS pre-install this to all of their devices. As mentioned earlier, we have a different process for this and it will not involve any unlock code.
Our services are limited only to unlocking your phone and we do not support nor tweak any other setting on your phone after being able to successfully unlock it. Setting “APN” (Access Point Name” is not part of our support and you can call your new carrier’s tech support to help you set it up.
We do not have any “Unblocking” service and your Blacklisted phone will not be able to connect to any network. Even if it is already SIM unlocked, it is still in the global blacklist database and that prevents it from using any network.
Take note that we can no longer cancel your order once you Confirm your order, and you will be given a set turnaround time. Even if there was any unlikely reasonable delay, we will be unable to cancel it. Once we have sent your information to our suppliers (yes, we work with people/ carriers from all over the globe) all orders are considered final.
If your phone is running its original ROM you will see the Android version of the phone as it is. On the other hand, phones running a Custom ROM will have the signature of the developer, and the most common android OS developers are: CyanogenMod, Paranoid Android, Cataclysm, Dirty Unicorns, etc.
If you also notice your phone having a different software interface compared to the original, then it must be running a custom OS. You may need to flash the STOCK ROM (another term for the original software) on your device.
If you have agreed to all of the above conditions, we will not be able to process you a refund if the reason for the unsuccessful unlock is because of any of the existing conditions.
So, there you go. That’s about it. Unlocking your phone should be easy and convenient. You can check our wholesale and retail page for you to check the average turnaround time for each order.
Is there anything we missed? Please feel free to leave a comment. If you need help, don’t hesitate to shoot us a message. We have email and chat support that are ready to cater your questions any time of the day!
4 Things You Need To Get Your Sony Phone Unlocked:
Non-carrier SIM Card
IMEI/Carrier Status (Make sure it’s not Blacklisted/ Reported Lost or Stolen)
It is important for us to know your phone’s IMEI number because that will be our only guide to calculate or create the unlock code specifically assigned to it. Also, your phone’s IMEI status lets us set proper expectations whether your phone can be unlocked or not and if you can use it after it is unlocked.
If your phone is blacklisted by your carrier, there’s a slim chance we can unlock it and even if we can successfully unlock it, you will still be unable to use it in your own country even with a different carrier.
Blacklisted phones have their IMEI registered in a national database that is shared among the carriers in your country. This is the reason why Blacklisted phones can’t be of use to anyone unless it’s unlocked and used in a different country.
How To Unlock A Sony Phone
You can unlock your Sony phone through 2 different ways:
If you choose the latter which is to unlock your phone with us, you can order an unlock code for your Sony phone. All you need to do is to enter the information being asked and follow the process as is.
Your device’s IMEI number and carrier, as well as your working email address, will be needed for us to communicate.
If you already received an email confirmation about your unlock code order from us you will see the instructions for identifying it’s SIM-lock state and its unlock eligibility. If you already did it as per instruction, you can now proceed to the actual unlock process.
Switch ON your Sony phone with a non-accepted SIM Card.
Sony phone will ask you to enter SIM Unlock PIN.
Enter Unlock Code (16 digit code).
Your Sony phone will be unlocked!
Note: Before ordering a code for your Sony phone, no matter what model, please make sure to check first if it is “eligible” for unlock.
If you choose to unlock with your carrier, there’s a high likelihood that you will have to pay for the remaining device balance if you got your phone through a plan.
Nonetheless, unlocking your phone with them successfully works almost all the time. The process of unlocking it with them may involve technical needs or you can go straight to their nearby store if you need help.
Note: Only Sony Xperia Z3 is supported by the Mobile Device Unlock App, pre-installed by T-Mobile USA. Please check this article to know more about Mobile Device Unlock App and all its supported devices.
What Are The Instances That The Unlock Codes Fail?
We can guarantee you that there’s a zero chance our codes fail to unlock your phone. We work with several vendors and service providers that assure us that the codes we have generated are specifically for your device and for the specific IMEI you have provided us.
If in the unlikely chance the code we gave you didn’t work, we always own the mistake and process a refund for you if you insist or give up and stop finding another way.
*We may have missed something along the way, so in the process, our customer service representative who’s handling your concern may be able to find out why and resolve the issue.
However, if the codes we gave you didn’t work, here are the possible reasons why:
If the unsuccessful unlock is caused by any of the above reasons, we are afraid we will be unable to give you a full refund. We always list the refund eligibility on our initial email interaction with you, and all disclosures, including what’s mentioned above, are mentioned.
Moreover, we always advise our customers to do the unlock eligibility status check on their Sony phone before proceeding on the code order process. All the instructions are included in our email and should you feel lost or if you are afraid because it’s too technical for your level, you can always contact our customer service team, with no charge.
If you want to get a heads up about your phone’s sim unlock eligibility, please check the article below.
How To Check if Your Sony Phone is Eligible for Unlock
Your phone will be ineligible for unlocking when it is already hard locked to your carrier. Hard locked phones are permanently locked to a carrier and your phone will become hard locked if you enter the wrong code many times and have used up all the unlock attempts allowed by your phone.
Here’s how you check your phone’s SIM-lock status:
Open the Dialer and enter the following sequence: *#*#7378423#*#*
A menu will appear.
Go to: SERVICE INFO.
Go to: SIMLOCK.
Check where is X.
If X is on NETWORK and value is different than 0, you can unlock the phone with our codes. In case if Sony Xperia Z shows (X) network lower than 5 and not 0, that means we can’t unlock it.
Please check the following images for your guidance.
As you have seen in the images, the image where the value next to Network is 7 is the only phone that’s unlockable or eligible for unlocking. It means we have 7 more unlock attempts to use.
We don’t support values before 5 because we are unsure about the allowable unlock attempts. We always put a safety margin for unlocking attempts to set proper expectations.
Another image shows the value next to Network is 0, so that means there are no more available unlock attempts available for you to enter an unlock code and that the phone has already hard locked itself to its carrier.
If you are seeing a higher value than 5, then you can now proceed with the unlock process and order a SIM unlock code from us. Please choose your phone’s model correctly.
Unlock Your Sony With UnlockBase!
UnlockBase has over eight thousand reviews from different third-party review sites and has unlocked over eight million phones since 2004- still counting to this date!
We can even deliver your codes *real-time or in as early as the first hour we receive your order*; quicker and faster than any of our competitors. Not only that, we offer the lowest price guarantee if you have lower offers from any of our legit competitors.
Our 24/7 customer service team are always ready and available to answer your emails real-time and you can also contact our chat support team anytime if you have questions or other related concerns.
We assure you that all our unlock instructions are created with you in mind – meaning we make it easier, complete, and basic in every model we support, but that’s not the sweetest part yet.
We provide *100% money back guarantee in the event that our codes don’t work! If we can’t unlock it, we’ll give you your money back!
*Depends on the type of service, please check this page to know more.*