Jul. 7

MetroPCS Mobile Device Unlock App (Android Official Unlock)

Android, IMEI Unlock, U.S.A Networks

MetroPCS Mobile Device Unlock App (Android Official Unlock)

Device Unlock is an Android app that allows you to request and apply a MetroPCS mobile device unlock directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.

Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the MetroPCS Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 2 Business Days. To officially unlock your MetroPCS Cell Phone using the Device Unlock App, please click here.

All you need is an Android device that supports the Mobile Device Unlock app:

  • Alcatel A30 Fierce (OT-5049Z),
  • Alcatel OneTouch Fierce XL (OT-5054N),
  • Alcatel OneTouch Fierce 4 (OT-5056N),
  • Alcatel TRU (OT-5065N),
  • Coolpad Catalyst (3622A),
  • Coolpad Defiant (3632A),
  • HTC Desire 530,
  • HTC Desire 626s,
  • Kyocera Hydro ELITE (C6740 & C6740N),
  • LG Aristo (MS210),
  • LG Aristo 2 (LMX210MA),
  • LG Leon 4G LTE (MS345),
  • LG G Stylo (MS631),
  • LG K7 (MS330),
  • LG K10 (MS428),
  • LG K20 Plus (MP260),
  • LG G Stylo (MS631),
  • LG Stylo 2 Plus (MS550),
  • LG Stylo 3 PLUS (MP450),
  • Motorola moto e⁴,
  • Samsung Galaxy J3 Prime (SM-J327T1),
  • Samsung Galaxy J7 (SM-J700T1),
  • Samsung Galaxy J7 Prime (SM-J727T1),
  • Samsung Galaxy On5 (SM-G550T1),
  • Samsung Galaxy S7 (SM-G930T1),
  • Samsung Galaxy S8 (SM-G950T1),
  • Samsung Galaxy S8+ (SM-G955T1),
  • Samsung Galaxy Core Prime (SM-G360T1),
  • Samsung Galaxy Grand Prime (SM-G530T1),
  • ZTE Avid 4,
  • ZTE Avid Plus (Z828),
  • ZTE Avid Trio (Z833),
  • ZTE Blade Z Max (Z982),
  • ZTE Obsidian (Z820),
  • ZTE Zmax Pro (Z981).


Once the unlock request is processed, customer needs to:

  1. Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi.
  2. From the Application list, tap Device Unlock. (Note: The application may be located in the MetroPCS folder.).
  3. Tap Continue.
  4. Choose the Permanent Unlock type:
  5. If successful, restart the device to apply the settings.


MetroPCS Device Unlock App - Unlock Process


Note: If you do not restart the device, you will have a persistent alert in the notification tray.

WARNING:  It is very important to mention that the customer has to have data when attempting to perform the unlock, either 3G, 4G or wi-fi but data on the phone. If there is no data the unlock will be unsuccessful, once a device has been whitelisted we will not be responsible for unsuccessful unlocks. If customer has changed the original software or IMEI we will not be responsible for the app not to work (Do not install custom firmware like Avatar or Cyanogen  before unlock your phone). If customer cannot find the app on its phone he can easily go to applications and make it visible but a Hard Reset will always bring the app back to the phone.

Important Related Post: https://www.unlockbase.com/blog/mobile-device-unlock-app-troubleshooting/

  • Veronica

    This app on the lg does not work already treit says can’t connect to server

  • Gilberto Cuc

    nesecito my backup pin de un lg de metro

  • Visitor

    Metro PCS LG MS345 may have problem with Device Unlock app. Following message keeps showing up, but the phone remains locked.
    Unlock Failed
    Unlock Approved : Mobile device is permanently unlocked
    This message keeps showing on Device Unlock app, but no restart button or any option to apply the unlock. The phone remains locked.
    Anyone has an ideas what might be going on?

    • This mean the phone is Blacklisted (reported as “Lost” or “Stolen”)

      • Visitor

        Thanks for explanation! This is usefull info I didn’t know.
        Befor I bought this phone, I checked its IMEI against imeidata.net/check and it reported as clean. It still reports as clean.
        Any suggestion what should I do with this phone and if it could be unlocked at all?

    • Trevor Winston Hafez Theriot

      A customer of mine is having the exact same issue, except the phone isn’t reported lost or stolen or anything of the sort, I’m the MetroPCS Dealer, so I was able to check, it’s eligible. It’s been factory reset twice, the app was deleted when he first came in, but after doing a f reset it came back, but I’m getting the same message, and have been continuously for days. My engineering department can’t even figure this one out, so we are assuming it’s the phone, which would really be awful being the phone has to be active for 90 days before unlock eligibility. Has anyone solved this?

  • Gerald Adams

    It is working! Thanks for this information!

    desimlocker iphone au http://www.debloquertelephone.fr/

  • Stephanie Rodriguez

    This app on HTC 626s doesn´t work, Followiong message keeps showing up;
    Unlock Failed. This mobile device is not eligible for unlock. For device Unlock eligibility details, please go online or contact Customer Care

    • This simply mean that your Phone is not Eligible for Unlock. Before use this APP you need to actually order the Unlock Service. That’s the whole point.

  • miggy murk

    my lg leon lte does not have the device unlock app is there a way I could get it?, I tried using 2945#*345# but nothing happens.



  • Xavier Guerrero

    My S6 G920T1 metropcs no have the apk, please can send me the file to [email protected]

  • Jett

    in my Lg Leon appears device not recognized by your service provider. i pay for liberation!

  • Jason R

    my htc desire 626s says the following when i tried to unlock it using the unlock app. the “server not responding. please try again.

  • juan carlos peres zapata

    I tried with zte obsidian z820 but doesnt work and show up this mensagge Unlock Failed: This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care.

  • Luis Martinez

    I unlocked my LG K7 but when i put in my at&g sim my data doesnt work just calls

  • rashaun stewart

    HTC Desire626s – Device unlock was successful, but when I use my active boost SIM, nothing happens. Lock screen has a small notification, quote, “Limited service”.


    i am having a micro soft metro pcs looked phone any one know how to unlock that?

  • adebayo adekola

    please what do i do? my Metro PCS LG MS330 only receives 2g network. am in Nigeria

    • Victoria Ogbatue

      How did you unlock your metropcs leon lite phone, mine is saying failed. Am from nigeria

  • Mirna González

    My Samsung On5 was unlocked with the app Unlock Device, and it was working but since I was trying to get space, I deactivate and reactivate again the app and now the SIM is not recognized. However it says your phone is permanently unlocked. What to do?

  • Cornelie Garry Jefferson

    Hi, i was about to buy the unlock code for a Lg leon h345, but the DEVICE UNLOCK app keep failing, i used the command 2945#*345# ( still don’t work ) What can i do plz ? A little help could be great 😐

    • Edgardo A. Soto Rodriguez

      I have the same issue..did you came up with a fix to this problem..please let me know.

  • Skyline

    Don’t follow this stupid guide, just click “device unlock” in your metro apps. If your phone is eligible, it will simply do it through the server, no questions asked.

    • Great advice Skyline, I realized that as there are always people who seek to take advantage of the comfort of other people and we do not know that we possibly have the tools in hand, as you very opportunely, I did, and request in permanent unblocking and in less 2 minutes left unlocked permanently, thanks for the contribution