If your Blackberry Z5 comes from MetroPCS USA or T-Mobile USA then it's most likely your Cell Phone is locked with "Device Unlock App" and not asking for a unlock code (SIM Network Unlock PIN). In this situation it's very important to order the unlock of your device using this special service:
With all Blackberry Z5 Unlocking Code orders we usually deliver a complete set of unlocking codes. Most of the time you just need the Network Code (NCK) but when needed you'll also receive Unfreeze Code, Reset Key, or Service Provide Code. In the same email that includes your unlock code(s), you will also receive complete instructions on how to use it. Usually, you just insert the SIM card in the phone you want to use and the phone will prompt you for the unlock code. In case you need any assistance, our customer support is always there to answer any questions you might have. We will get back to you within less than 12 Hours from Monday to Friday.
To get started, from the home screen, swipe down from the top to show the options menu
1. Press the settings icon.
2. From the Settings screen select "Security and Privacy".
3. From the "Security and Privacy" screen select "SIM Card".
4. Look for a button labeled "Unlock Network" and press it.
5. On the 'SIM Security' screen, the number of attempts remaining is written in red.
Warning: You have a total of 10 tries to enter your unlock code. If you use up all 10 tries your phone will be permanently locked! If you have less than 5 tries left, please contact support before continuing.
6. Enter the 16 digit unlock code that you received via email and press "OK".
7. Your code will be accepted and you should see the section displayed in this image.
Note: For some models if the 16 Digits unlock code don't work, you need to enter the first 8 Digits of the code instead of the complete 16 Digits
Any suggestion? Want to help us improve our Guideline to unlock Blackberry Z5 ? or those are not accurate ? Please contact us
UnlockBase is an incorporated company, we've been unlocking cell phones for
15 years now and strives to provide the best service for our clientele.
All products, and company names, logos, and service marks (collectively the "Trademarks") displayed are registered® and/or unregistered trademarks™ of their respective owners. UnlockBase is not associated with or sponsored by Blackberry. The authors of this web site are not sponsored by or affiliated with any of the third-party trade mark or third-party registered trade mark owners, and make no representations about them, their owners, their products or services.